Community Trust Credit Union · 5 hours ago
Teller
Gurnee, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expCommunity Trust Credit Union (CTCU) is looking for a Teller (Member Experience Representative I) with customer service and sales backgrounds to work full-time at their Lake Villa branch. The role involves assisting members with financial transactions while promoting credit union products and services, ensuring a high standard of customer service.
BankingFinancial ServicesInsuranceNon Profit
Responsibilities
Accurately handle financial transactions such as deposits, withdrawals, check cashing, and loan payments
Issue money orders, redeem savings bonds, and process wire transfer requests
Transfer funds between member accounts as instructed, ensuring adherence to credit union service standards
Balance cash drawer, negotiables, and daily transactions
Deliver outstanding member service by addressing inquiries, resolving issues, and assisting with financial needs
This includes, but is not limited to, opening and closing savings accounts and certificates of deposit, managing safe deposit box access, and processing check orders and stop payments
Promote and recommend credit union products and services to members
Qualification
Required
Able to communicate effectively via multiple channels (for example, in person, phone, written via email/chat, and video)
Ability to provide top notch service with every member interaction, including the ability to communicate promotions effectively
Previous sales experience and proven success in this environment
One to twelve months of similar or related experience
A high school education or GED
Ability to navigate/operate a PC in a Windows based system with ease
Preferred
Bilingual in Spanish and English is a great plus!
Benefits
Paid Time Off
Generous Paid Time Off
Health Time
Personal/Birthday Day each year - eligible after first year of employment
Bereavement Time
Medical insurance with HMO and PPO plans to choose from
Dental and Vision insurance
Flexible Spending Account
Short and long term disability insurance, life and AD&D insurance
Tuition Reimbursement - eligible after one full year of employment
401(k) Retirement Savings Plan - eligible to participate in after one full month of employment
Matching Contributions after 1000 hours of service, 21 years of age and six months of employment
Safe Harbor contributions
Company
Community Trust Credit Union
Community Trust Credit Union is a dynamic platform that specializes in offering banking, insurance, loan and other financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh Vissering
Chief Financial Officer
Recent News
2025-04-26
Company data provided by crunchbase