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PharmaCann Inc · 9 hours ago

General Manager

Hillsboro, OH

Full-time

Onsite

Lead/Staff, Director/Executive

$75K/yr - $75K/yr

5+ years exp

PharmaCann, Inc. operates top-tier production facilities and retail dispensaries for cannabis products. The General Manager is responsible for leading a high-performing team, driving sales growth, and managing all aspects of a retail store, including financial success and team development.

Health CareMedical

Responsibilities

Meet or exceed goals related to total store sales, profitability, and operational excellence

Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload

Build a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty therefore increasing return visits

Review and interpret financial and operational reporting regularly, including store visit and audit results

Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business

Create and ensure a cohesive work environment

Attract, hire, and retain a diverse team of top talent

Place the right people in the right roles, specifically the management DOR program

Train, coach, and develop direct reports using company programs, tools, and resources

Create an environment that inspires and encourages the growth and engagement of associates

Model an environment of open communication by sharing enterprise strategy and corporate messaging to associates

Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction

Be proficient in, and ensure compliance with PharmaCann policies, regulations adherence, procedures, and compliance standards

Use the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives

Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention

Support continuous improvement by implementing company programs and influencing end-user’s buy in

The General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations

Qualification

Retail ManagementSales AnalysisTeam LeadershipCustomer ServiceBusiness AcumenTalent DevelopmentEthical ConductRelationship ManagementPerformance ManagementConsulting SkillsGlobal & Cultural AwarenessWindows Software ProficiencyCommunication Proficiency

Required

Minimum 21 years of age

Bachelor's in business or operations management or a related field preferred

5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach

1+ year PharmaCann Management experience will be considered

2+ years Dispensary Management experience will be considered

Demonstrated ability to achieve individual selling goals and metrics

Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business

Comfortable and confident in making decisions and mediating conflict within a team environment

Ability to address complex issues and allocate time to execute multiple tasks and changing priorities

Exceptional interpersonal, communication and customer service skills

Ability to identify top talent and train/develop/retain great people

Proficient in windows - based software such as Excel, Word and Outlook

Business Acumen

Communication Proficiency

Ethical Conduct

Leadership

Relationship Management

Performance Management

Personal Effectiveness/Credibility

Consulting Skills

Global & Cultural Awareness

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Company

PharmaCann Inc

PharmaCann, founded in 2014, is one of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives.

Founded in 2014

Oak Park, Illinois, USA

51-200 employees