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City of Norfolk, VA · 1 day ago

Permit Technician (Development Services Center)

Norfolk, VA

Full-time

Onsite

Entry Level

1+ years exp

The City of Norfolk, VA is dedicated to ensuring high-quality living conditions through effective planning and enforcement services. They are seeking a Permit Technician to serve as a front-line customer service representative, responsible for issuing building and tradesman permits, providing information to clients, and assisting in the permit application process.

CommunitiesGovernmentNon Profit

Responsibilities

Processes electrical, plumbing, mechanical, and other permits by reviewing the scope of work to be performed, examining permit applications for accuracy, verifying and obtaining information to complete applications, inputting information into a computerized system, and determining permit fees

Provides extensive customer service while assisting patrons in the completion of permit applications. Approves applications and issues permits

Coordinates and expedites the construction permit issuance process by distributing applications, assisting customers in the completion of applications and prioritizing and assigning submitted building plans to the appropriate staff

Provides information to applicants, including Architects, Engineers, Builders, Contractors, and Homeowners, about the permit issuance process

Assists in resolving issues and answering questions related to permit applications, fees, plans and specifications submitted

Performs related administrative duties including receiving, stamping, recording, and monitoring the digital storage, assignment and scanning plans and documents into Archive Laserfiche Digital storage

Process requests for temporary certificate of occupancy (TCO) and Certificate of Occupancy (CO) when requested by applicant and authorized by the Building Official. (or Deputy or Team Leader)