Apply on Employer Site

Ralph Lauren · 11 hours ago

FT Brand Ambassador

Lee, MA

Full-time

Onsite

New Grad, Entry Level

Ralph Lauren Corporation is a global leader in premium lifestyle products, known for its distinctive brand image and commitment to inclusion. The Full-Time Brand Ambassador role focuses on providing an exceptional customer experience while supporting sales initiatives and team training, serving as a stepping stone for future leadership opportunities within the company.

Apparel & Fashion

Responsibilities

Understands and delivers sales and profit performance, understanding key tools and resources to drive selling

Supports the store in the execution of company initiatives

Supports and participates in team training to execute business results

Creative in thinking of new way to engage clients and reach out to a wider client base

Is the ideal representative of the customer experience expectations in store

Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision

Engages in store client initiatives and community outreach

Champion of RL core values

Embraces RL 'More ways to shop' and new technology

Supports a collaborative environment with the customer at its core

Engages in networking and sourcing talent

Provides on going feedback to Management on successes and opportunities

Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home

Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores

Maintains exceptional productivity standards through store execution

Upholds all company policies and procedures

Provides necessary feedback to Management on category opportunities or needs

Ensures sales floor and all store standards are met at all time

Qualification

Retail experienceCustomer communicationSales performance understandingTeam training participationPlanningPrioritizationNetworkingResourcefulnessInclusivity

Required

Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred

Ability to effectively communicate with customers and store personnel

Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately

Ability to operate the register, stand, move and walk for multiple hours

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)

Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers

Planning and prioritization/time management skills