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Hackensack Meridian Health · 7 hours ago

IT HIM Supervisor - Digital Technology Services

Edison, NJ

Full-time

Onsite

Senior Level

7+ years exp

Hackensack Meridian Health is dedicated to transforming healthcare and serving as a leader of positive change. The IT HIM Supervisor will oversee and participate in the project management cycle for software implementation and support, while providing guidance and expertise to a team of Application Analysts.

Assisted LivingHealth CareHealth DiagnosticsHospitalMedical

Responsibilities

Oversees as well as participates in the project management cycle for all software implementation, maintenance and support processes

Directs software building, testing and support tasks within the team, and among other Information Technology work groups, other departments within the organization, and vendors

Provides application expertise and guidance to the team and promotes staff development

Makes recommendations and assists with the development of departmental policies and procedures as well as departmental and organizational process improvement efforts

Promotes teamwork, facilitates inter-team and intra-team communication

Takes positions of leadership when installing/upgrading new/existing applications and components, configuring application settings and validating work performed by lower level Application Analysts

Operates as an escalation point for related application issues related to team efforts and tasks

Provides go-live support for users on new applications, modules, and functionality

Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification

Analyzes business/clinical needs and requirements

Interprets end user requirements by fully discussing potential options and helping clients move towards optimal solutions

Evaluates the operational workflow that is applied to the system

Creates system specifications from user requirements

Creates test plans and tests new systems, version upgrades, and any system modifications

Documents all outcomes of testing. Reviews lower level Application Analysts test plans and documented outcomes for consistency and thoroughness

Responsible for application implementation, troubleshooting, and support

Presents oral and written communications to project teams and other departments

Updates system, operational, and department documentation

Recommends areas for process improvements

Provides on-call support for applications

Functions as a preceptor for new staff in the department

Responsible for performing Payroll duties

Responsible for managing the day-to-day activities of assigned applications analysts team members, including but not limited to the prioritization of work, coordination of resources, and performance reviews

Performs other related duties incidental to the work described herein

Adheres to HMH's competencies and standards of behavior

Qualification

Epic certificationsProject managementHealthcare IT experienceApplication supportTeam leadershipCommunicationTime managementDocumentation skillsCollaboration

Required

Bachelor's degree or equivalent years of related IT experience

Minimum of 7+ years of IT experience preferably in healthcare or related field(s)

Demonstrated project management skills

Knowledge of advanced techniques, theories and processes to complete work

Team player and ability to multitask in a progressive environment

Ability to interact with all levels of organization and staff in one to one settings and group presentations

Ability to organize and coordinate actions of small groups to achieve departmental and organizational goals

Works independently and effectively manages time unsupervised

Strong desktop skills including spreadsheets, diagrams, presentation, and other collaboration suite tools

Excellent oral and written communication

Ability to work in a fast-paced environment

Creates and maintains clear, concise documentation

Collaborates with other team members across the department

Ability to organize and coordinate the actions of a team to achieve departmental and organizational goals

Demonstrates self-direction

Requirements are consistent and based on the area of coverage within Information Technology and HMH: a) For EPIC applications: Certification by EPIC in the EPIC application/module pertinent to the team. b) For Other IT applications: Professional Certifications relevant to the team