NEOGOV · 7 hours ago
Total Rewards Specialist
Denton, TX
Full-time
Onsite
Mid Level
$29.71/hr - $38.63/hr
4+ years expNEOGOV is a company that specializes in public sector software solutions. The Total Rewards Specialist will assist with the administration of benefit, leave, and retirement programs, ensuring compliance with laws and regulations while maintaining accurate employee data.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide internal and external stakeholders assistance including, but not limited to, education on benefit options, elections, and enrollment, appropriate enrollment processes and procedures, qualifying events and/or changes to benefit elections, completion of appropriate benefits-related documentation, and billing, claim, premium, and payroll questions/issues related to employee, retiree, and dependent benefits
Conduct routine benefit, leave, and retirement activities including, but not limited to, processing enrollments, qualifying event requests, changes, beneficiary information, disability, Evidence of Insurability (EOI) carrier responses, accident and death claims, terminations, providing timely Consolidated Omnibus Budget Reconciliation Act (COBRA) notification, and administering the City retirement programs
Obtain employee information to set up, enter and maintain employee information in appropriate systems including, but not limited to, all benefit deductions, direct deposit, payroll deductions, and 457 plan deductions; review payroll reports for accuracy of employee deductions
Oversee monthly billing processing; prepare check requests, wires, Automated Clearing House (ACH), and/or other payment methods to ensure timely payment of all fees for all benefits plans, enter and maintain OR/POs, and check deposit
Distribute payroll records to departmental timekeepers in a timely manner
Conduct interviews with retirees to help ensure an understanding of retirement and other benefits options
Assist short and long-term disability claim filing, including providing data to the third-party claims administrator; assist with the transition from short-term to long-term disability, as appropriate
Complete routine system data integrity audits; ensure system integrity issues are resolved
Reconcile and submit deferred compensation and Section 125 data, as required
Collect requested information from internal and external audit requests; verify data with leadership prior to sending to requestors
Ensure legal compliance for new hire reporting and qualified medical support orders to the Office of the Attorney General
Support annual open enrollment by delivering in-person and virtual presentations to employees, retirees, and COBRA participants and answer inquiries; review and ensure benefit elections are accurate and timely, proper enrollment is completed based on elections, payroll reports are audited following open enrollment, and subsequent election changes to confirm payroll deductions are accurate
Assist with projects and administrative activities including, but not limited to, create and facilitate benefits-related training programs, review and maintain policies and procedures, attend meetings and prepare materials, conduct research, and coordinate employee-focused events; provide feedback related to area of responsibility
Maintain records, enrollments, and employee information in appropriate repositories
Stay up to date on Federal, State, and Local laws and regulations, trends, emerging innovations, and industry best practices
Qualification
Required
High School diploma or equivalent
Four (4) years' experience in benefit administration, compensation, human resources, or related field
Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations
Skill in analyzing and researching, interpret and understand policies, laws, and regulations, and assist with providing workable recommendations and solutions that maintain compliance
Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions
Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work
Skill in providing exceptional service to internal and external customers
Skill in interpersonal relationships, including using tact, patience, and courtesy
Skill in identifying potential issues and preparing appropriate actions for contingencies
Ability to communicate effectively, both in oral and written forms, for the needs of the audience
Ability to establish and maintain effective interpersonal relationships
Ability to handle records and complex situations of a confidential nature
Ability to handle difficult and stressful situations with professional composure and confidentiality
Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail
Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders
Ability to understand, interpret, and apply rules, policies, and procedures operations
Must pass a drug test, criminal history background check, employment history verification, and social security number verification
Benefits
Medical, dental, and vision coverage in addition to life and disability insurance plans
Employee Health Clinic
Paid Vacation Days and Paid Holidays
Retirement Plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase