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Macy's · 6 hours ago

Retail Receiving Support Associate, Warwick Mall - Flex

400 Bald Hill Road - Suite 400, Warwick, RI, 02886, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company that has been part of America's heart for over 160 years. The Retail Receiving Support Associate will manage the flow of merchandise into the store, ensuring timely processing and organization of products while providing excellent customer service.

Consumer GoodsFashionRetail

Responsibilities

Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly

Receive and unload merchandise from delivery trucks; unpack merchandise from vendor boxes; and remove merchandise from plastic bags and packaging

Sort and organize merchandise based on its type, size, or category. Ensure that items are properly labeled, tagged, or marked for easy identification and retrieval. Keep the receiving area clean and organized

Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures. Ensure promotional signage is accurate and up-to-date

Transfer merchandise from the receiving area to the stockroom or sales floor and assist the Merchandise Team in the movement of fixtures and merchandise for new product placement, season changes, and clearance set

Select merchandise from the selling floor and apply packing policies & techniques to ensure every customer receives his/her package in good condition; process shippable returns and abandoned in store pickup orders

Retrieve orders from our back-of-house storage and deliver them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders

Work with other team members to achieve department goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns

Qualification

Customer serviceResourcefulnessTeam collaborationAdaptabilityCommunication

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Ability to communicate and share information with diverse groups of customers and peers

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Self-starter; able to adapt quickly to changing customer expectations and needs

Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English

No Education or Experience Required

Prolonged periods (at least two consecutive hours) of standing/walking around the store or department

Frequent use of computers and handheld electronic equipment

Reaching, including above eye level, crouching, kneeling, stooping and color vision

This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders

Lifting and moving items weighing up to 50lbs