Array ยท 20 hours ago
eDiscovery Client Services Project Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $1,300K/yrArray is a dynamic, rapidly growing legal solutions provider that is redefining the industry. As an eDiscovery Project Manager, you will be the primary point of contact for clients, managing projects and ensuring seamless collaboration across teams to deliver exceptional service.
Law Practice
Responsibilities
Client Needs Discovery: Understand and interpret client needs to tailor solutions that exceed expectations, ensuring personalized and effective solutions
Consultation and Planning: Collaborate directly with clients and internal teams to construct comprehensive project plans, aligning project goals with client expectations and internal capabilities
Project Oversight: Oversee internal processes to ensure project plans are executed to specifications and deadlines, guaranteeing timely delivery and adherence to required standards
Client Communication: Provide regular updates to clients, including detailed status reports, keeping them informed and engaged throughout the project lifecycle
Technical Troubleshooting: Offer advanced support for technology usage, including Relativity, ensuring clients can effectively use the technology and resolve any issues promptly
Issue Resolution: Address and resolve any client issues with delivered or hosted data, maintaining client satisfaction and trust by ensuring data integrity and availability
Data Processing: Process data through Relativity Processing as needed, supporting the efficient handling and management of client data
Qualification
Required
Unwavering commitment to ensuring client satisfaction
Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients
Strong proficiency and knowledge of the eDiscovery workflows and technologies
Capable to evaluate client needs and effectively solution to exceed expectations
High aptitude with database programs, text editors, and review platforms
Proficient knowledge of Relativity Processing and working knowledge of various Relativity features
Excellent at managing multiple tasks with strong follow-through
Highly organized with a keen attention to detail
Exceptional customer service, interpersonal, and communication skills
Availability to work extended hours and on a flexible schedule as needed
Proven ability to thrive in a team-based environment
Strong analytical and problem-solving skills
Benefits
Competitive salary and benefits package.
Flexibility and Unlimited Time Off.
Opportunity to work with a dynamic and growing team.
Professional and growth opportunities
A collaborative and inclusive work environment
Company
Array
Array is a litigation support partner that delivers speed, accuracy, and unmatched service that manages the logistics of litigation.
Founded in 2020
51-200 employees
H1B Sponsorship
Array has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (10)
2022 (6)
2021 (7)
2020 (7)
Funding
Current Stage
Growth StageLeadership Team
David Vandygriff
President, Records & Court Reporting
Recent News
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