Macy's · 9 hours ago
Retail Commission Sales Associate, South Shore Plaza - Full Time
250 Granite Street, Braintree, MA, 02184, US
Full-time
Onsite
New Grad, Entry LevelMacy's is a storied retailer that has been part of American culture for over 160 years. They are seeking a Retail Commission Sales Associate who will provide exceptional customer service, help customers with their purchases, and contribute to the store's sales goals. The role involves engaging with customers, mastering product knowledge, and maintaining store standards.
Consumer GoodsFashionRetail
Responsibilities
Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer
Offer options and solutions to customers to complete the sale
Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement
Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items
Maintain department recovery standards, including selling floor and fitting rooms
Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English
No Education or Experience Required
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping and color vision
This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders
Lifting and moving items weighing up to 30lbs
Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
Comfortable communicating with customers virtually, via phone, and in person
Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
Utilize point of sale technology and applications to help in selling and fulfilling customer orders
Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
Partnership with the total team to drive sales and deliver the customer experience
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications
Michael Krans
VP of media network
Recent News
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