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Cathay Bank · 4 hours ago

Consumer Loan Servicing Specialist II

Rosemead, CA

Full-time

Onsite

Entry Level

$23.07/hr - $27.88/hr

1+ years exp

Cathay Bank is dedicated to fostering a caring culture that supports the aspirations and success of its employees. The Consumer Loan Servicing Specialist II will perform duties related to servicing the Bank’s consumer loan portfolio, ensuring compliance with established policies and procedures.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Complete necessary functions pertaining to servicing loans sold to Freddie Mac, including but not limited to, daily and monthly remittance of payments, status update in Freddie system, and reconciliation of bank accounts

Board new loans to the Core System

Review error and system maintenance reports and correct errors

Respond to general inquiries from both internal and external clients via mail or through call center

Review and clear non-posted Lockbox payments

Review and clear system posting rejects and unapplied funds

Provide research and correction to accounts

Process payoff funds and return items (such as return check, return mail, etc.)

Post monthly loan payments

Clear loan WIP account of loan payments

Process requests for auto debit and ACH

Update collateral information in the Core System

Respond to demand request for payoff quote

Respond to verification of loan requests

Prepare mortgage release documents on paid-in-full loans

Qualification

Loan servicing experienceBanking regulationsPC literateMS Office proficiencyBilingual EnglishBilingual MandarinProblem-solving skillsOrganizational skillsEffective communicationSelf-motivated

Required

High school diploma or equivalent

Minimum 1-2 years in loan servicing

Thorough understanding of consumer loan servicing products

Knowledge of state and federal banking regulations and procedures with regulatory requirements including but not limited to CFPB, FCRA, HMDA, RESPA, Reg Z, SCRA, TILA, and UDAAP

PC literate

Proficiency with MS Office

Ability to work in a fast-paced environment while maintaining a high level of accuracy

Able to communicate effectively verbally and in writing

Self-motivated

Strong problem-solving and organizational skills

Preferred

Some college business classes preferred

Knowledge of IBS loan system a plus

Bilingual (English, Mandarin or Cantonese) is a plus

Benefits

Coverage for medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

Flexible spending accounts (FSAs)

Health saving account (HSA) with company contributions

Voluntary coverages

401(k)

Company

Cathay Bank

Glassdoor3.1

Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.

Founded in 1962

El Monte, California, USA

1001-5000 employees

https://www.cathaybank.com/

H1B Sponsorship

Cathay Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)