Warby Parker · 3 hours ago
Store Manager - The Shops at Lincoln Heights
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expWarby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences.
E-CommerceFashionRetail
Responsibilities
Represent and communicate Warby Parker’s values and philosophy to customers and team members
Execute and improve all operational activities to meet your store's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with our Marketing team
Implement existing procedures (and create new ones!) to protect the company’s inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Lead biannual performance and development reviews for each store team member
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including our annual Store Leader Summit
Qualification
Required
3+ years in a management role at a complex customer-focused, operationally excellent retailer
Ability to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
Clear, honest, and empathetic communicator who's able to make tough decisions
Organized, entrepreneurial go-getter—unafraid of taking calculated risks to deliver results
Upbeat collaborator with strong interpersonal skills
Resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Ability to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)
Company
Warby Parker
Warby Parker is a lifestyle brand that offers designer eyewear while being a socially conscious business.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$730.5MKey Investors
GoogleD1 Capital PartnersDurable Capital Partners
2025-05-20Post Ipo Equity· $75M
2024-02-21Post Ipo Debt· $120M
2021-09-29IPO
Leadership Team
Dave Gilboa
Co-Founder and Co-CEO
Neil Blumenthal
Co-founder and Co-CEO
Recent News
2025-12-25
Company data provided by crunchbase