Rentokil Initial Hong Kong ยท 5 hours ago
Customer Service Rep (Rochester, NY) Onsite
Rochester, NY
Part-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrRentokil Initial Hong Kong is a global leader in Pest Control and other services across more than 90 countries. They are seeking a Customer Service Representative who will be the first contact to help resolve customers' concerns, ensuring a professional and courteous interaction.
Environmental Services
Responsibilities
Maintain good customer relations both on the phone and in person
Gather information from customers to help identify and solve problems
Confirm, schedule, and reschedule services for the customer
Set sales appointments for new customers
Answer billing questions
Complete general clerical duties as assigned
Work as a team with Service and Sales
Sell the value of our services and suggest upgrades to service
Smile while talking on the phone
Qualification
Required
High school diploma or GED
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Demonstrate multitasking skills to enter accurate data and type while speaking with customers
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Available to work Monday-Friday and Saturdays as needed
Benefits
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Tuition Reimbursement benefits (for FT Colleagues)
Company
Rentokil Initial Hong Kong
Rentokil Initial is one of the largest business services companies in the world, operating in the major economies of Europe, North America, Asia Pacific and Africa.
Founded in 1964
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase