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NEOGOV · 1 week ago

Sr. Office Assistant - Human Resources

Winston-Salem, NC

Full-time

Onsite

Mid, Senior Level

$17.84/hr - $20.52/hr

2+ years exp

NEOGOV is seeking a dedicated Sr. Office Assistant to support their Human Resources team at Forsyth County. The role involves being the first point of contact for employees and citizens, providing customer service, managing employee records, and performing various administrative tasks.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Sets priorities of calls and provides information and guidance to clients, other agencies, and the public

Contacts vendors to provide or secure information to resolve problems or obtain needed materials

Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines

Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines

Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines

Coordinates the process of ordering, distributing, and inventorying supplies and equipment

Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty

Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems

Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; may determine release of information according to established procedures and confidentiality guidelines

Screens mail, prioritizes pulls and attaches related documents, and routes appropriately

Processes all department invoices and payments

Performs related work as required

Qualification

MS Office 365HR functions knowledgeHuman resources databasesData entry skillsConflict resolution skillsInterpersonal skillsProblem-solvingAttention to detailWritten communicationVerbal communication