Universal Orlando Resort · 14 hours ago
Senior Manager, IT - PMO
Orlando, FL
Full-time
Onsite
Senior Level, Lead/Staff
9+ years expUniversal Orlando Resort is seeking a Senior Manager for their IT PMO team. This role is responsible for strategic program resource management, project governance, and leading a high-performing team to ensure successful project delivery and alignment with organizational goals.
Entertainment
Responsibilities
Drive a critical portfolio of projects & programs in support of Parks Technology and our guest experience by providing overall leadership to project management structure
Work with Product & Technology teams to develop, track, analyze and publish project and financial reports, scorecards, and program/project performance trends
This role supports the portfolio both internationally & domestically including UO, USH & USJ
Key contributor to annual strategic planning process for assessment of critical resources and financial estimation in support of advancing the organization vision & mission
Build & lead a high performing team of project managers, program managers, release train engineers scrum masters and others achieving operational excellence to achieve and exceed goals and objectives
Execute up on and contribute to process improvements and best practices across PMO to support delivery excellence
Work broadly with both Business and Technology to ensure that best practice management structure and processes are implemented and managed to drive scope management and on-time/on-budget development and deployment
Maintain strong relationships with key stakeholders to achieve robust and sustainable governance model
Provide overall leadership to project management structure, approach and reporting
Work broadly with both Business and Technology to insure alignment across project and program delivery
Oversee the critical area of risk management, dependency management and mitigation; inclusive of issue identification, risk assessment and mitigation development and recommendations
Contribute to our the agile transformation strategy
Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Finance, Business, Information Technology, Engineering or related field required
9+ years in PMO, progressive transformation or technology enablement; or equivalent combination of education and experience
10 + years in PMO, progressive transformation or technology enablement
Expert understanding and application of Project, Program, and Portfolio Management processes and methodologies, including Agile Management
Demonstrates the ability to influence leaders and cross functional peers
Strong organizational skills
Excellent written and verbal communication, professional writing, presentation, and reporting skills
Experience in executive communication, relationship building and decision making
Expert level proficiency using computer software and applications, including advance features of Excel, PowerPoint, Word, Visio, MS Project, and SharePoint to share, retrieve, research, and present business information
Demonstrated successful experience managing multiple work streams across numerous projects in a complex program environment
Demonstrated successful experience building Web and Mobile technologies/services, e-commerce platforms, operational and analytics data platforms and enterprise integration
Demonstrated successful experience with strong financial acumen
Demonstrated successful experience working as a results-oriented change agent
Demonstrated successful experience working in a matrixed environment and working with third-party vendors
Preferred
Project management certification (PMI or similar) and/or certification in use of specific methodologies such as Agile (CSM or similar)
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase