NEOGOV · 14 hours ago
Systems Analyst (Systems Administrator)
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$117K/yr - $142K/yr
2+ years expThe Bay Area Air Quality Management District is a regional government agency focused on achieving clean air. They are seeking a Systems Analyst to coordinate, analyze, design, and implement District-wide information management systems, including hardware and software, while also providing systems administration and telecommunications support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Identifies, analyzes, designs, recommends, and implements data, and voice systems; analyzes current systems and determines short- and long-range goals for system design and implementation; recommends improvements to the system based on District needs and system capabilities
Assists in the identification and implementation of goals, priorities and policies relating to District-wide information management
Participates in the negotiations and administration of contracts for hardware and software acquisition and maintenance; orders personal computer hardware and software; directs system installations and upgrades and hardware repairs
Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment
Designs, tests and implements new systems to meet user requirements and needs
Assists in the administration of information systems budget relating to computer hardware and software acquisition and maintenance
Administers network, file servers, web server, multi-user systems, VoIP Teams voicemail, e-mail, and relational data base management systems
Creates and maintains network security and disaster recovery plans for database and network file server systems
Conducts special studies and projects involving administrative, organizational management analyses related to telecommunications, and network and multi-user data systems; prepares and presents recommendations and reports on system use, budget projections, and system designs and procedures
Designs and implements upgrade plans for Digital Communications Infrastructure systems, networks, multi-user systems and desktop environments
Assists programming staff and systems users in resolving hardware, software, and operational problems
Gathers and analyzes information regarding user systems and requirements; conducts feasibility studies and establishes system, time, equipment and cost requirements; develops or modifies automated systems to fulfill those needs using computer generated techniques
Simulates hardware and software problems using computer generated techniques; tests and evaluates alternative solutions, and recommends and implements appropriate applications design
Writes user procedures and instructions and assists user staff in deploying new or modified programs and applications; tracks and evaluates project and system progress; plans and develops test data to validate new or modified programs; designs input and output forms and documents
Confers with user division staff regarding assigned functional program areas
Maintains current knowledge of technology and new computer user applications
Oversees the staff and activities of assigned projects
Qualification
Required
Equivalent to graduation from a four year college or university with major coursework in computer science, mathematics or a closely related field and two years of experience in systems design and analysis, systems programming, network and systems administration and/or data and voice communications
Preferred
4+ years of progressively responsible, hands-on experience in Microsoft-focused IT infrastructure operations, including providing front-line support and second-level escalations, troubleshooting, and mentoring front-line support staff
Direct, hands-on experience administering supporting production Microsoft environments, including monitoring, maintaining, and troubleshooting Windows Server, Active Directory, Entra ID (Azure AD), Microsoft 365 services (Exchange Online, Defender, Intune), and Azure services
Demonstrated hands-on advanced troubleshooting skills, including backend analysis of logs, configurations, and system behavior to identify and resolve complex technical issues
Hands-on expertise in Microsoft Intune at a second-level support tier, including troubleshooting complex device enrollment and configuration issues, investigating app and policy problems, applying advanced settings and configurations, and escalating to Microsoft support as needed
Hands-on knowledge of backend infrastructure, including Azure Virtual Networks, Network Security Groups, VPN gateways, and related Azure networking configurations
Direct, hands-on experience administering Active Directory and Entra ID, including extending attributes, configuring Single Sign-On (SSO), managing directory synchronization, and enforcing security policies
Hands-on experience planning and performing system upgrades, patching (using Azure Update Manager and Azure Arc), backups, and disaster recovery operations in a production environment
Ability to collaborate directly with IT teams on complex escalations and contribute to problem management and resolution efforts
Experience documenting technical issues, troubleshooting steps, and solutions, and training or mentoring front-line staff on processes and best practices
Familiarity with Microsoft-focused IT service management practices, including incident, problem, and change management, and experience using ITSM ticketing systems
Strong analytical and communication skills with the ability to work independently on complex technical issues while sharing knowledge effectively with peers and front-line team members
(Highly desirable) Microsoft certifications such as Intune Administrator Associate, Azure Administrator Associate, Windows Server Hybrid Administrator Associate, or related credentials
Benefits
Cost-Sharing Medical, Dental & Vision Options
Life Insurance (up to 5 times annual salary)
CalPERS Retirement Plan
Money Purchase Pension Plan
457 Deferred Compensation Plan
Transit Subsidy
Education Reimbursement
Vacation Leave
Sick Leave
Paid Holidays
Floating Holiday Leave
9-80 Compressed Work Week
Flexible schedule and Remote Work option
Employees Assistance Program
And the Opportunity to Help Provide a Healthy Breathing Environment for Every Bay Area Resident.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase