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PreSales Collective · 2 hours ago

Senior Solutions Consultant

Washington, United States

Full-time

Hybrid

Senior Level

$151K/yr - $227K/yr

5+ years exp

PreSales Collective is a company that focuses on enhancing customer experiences through their solutions. The Senior Solutions Consultant will be responsible for managing the technical aspects of the sales cycle, building relationships with prospects, and ensuring customer satisfaction by delivering technical information and support.

Communities

Responsibilities

Responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle

Work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our sales Account Executives and their prospects

Take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite, online, and via virtual meeting

Qualification

Mid Market/Enterprise software sellingRFI/RFP mappingWeb/scripting technologiesCustomer Service SoftwareSolution scopingEmerging AI technologiesLLMs experienceProblem solvingIntellectual curiosityInterpersonal skillsCommunication skillsPresentation skillsWriting skillsGrowth mindset

Required

5+ years of Mid Market/Enterprise software selling experience

Experience mapping RFI/RFP requirements to software solutions

Excellent interpersonal, communication, persuasion, presentation, and writing skills

Strong skills in discovery, overcoming objections, and identifying risk

Experience scoping, managing and executing customer pilots and Proofs of Concept, including defining and measuring success criteria and timelines

Knowledge in web / scripting technologies, HTML, CSS, JavaScript, prompt engineering, and SaaS applications

Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution

Outstanding solution scoping abilities, using our existing solution and influencing new product development

Understanding of emerging AI technologies (e.g., MCP) and the ability to learn new product functionality quickly, while maintaining a focus on the business impact of new rollouts

Experience with LLMs such as ChatGPT and Gemini, and uses where appropriate in daily motions

Customer-first approach to selling, including working through conflict with internal and external teams

Obvious passion and focus on developing interpersonal relationships

Intellectual curiosity

Growth mindset

Bachelor's degree or equivalent experience

Must be willing to travel up to 40%