Studs · 1 hour ago
Sales Associate
Austin, Texas
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrStuds is a category-defining ear piercing and earring brand named one of 'the 10 most innovative companies in retail for 2023' by Fast Company. The Sales Associate plays a vital role in delivering a welcoming and memorable experience for every Studs customer, contributing to sales goals and supporting studio operations while fostering a positive team culture.
ConsumerJewelryRetail
Responsibilities
Contributes to sales and service goals by delivering an exceptional customer experience on the floor
Welcomes and educates customers about the Studs experience, products, and piercing services
Serves as a brand ambassador and Earscaper through personalized, one-on-one styling and service
Maintains accuracy and flow across key operational areas including appointments, POS, and inventory restocks
Follows Studio protocols and uses judgment to escalate issues or customer concerns as needed
Supports upkeep of the Studio environment in line with visual and brand standards
Follows company policies and procedures and asks for help when unsure
Treats teammates and customers with professionalism, consistency, and care
Brings a positive attitude and contributes to a respectful, feedback-rich Studio environment
Open to feedback and eager to grow through collaboration and support
Qualification
Required
Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
Must have availability to work at least 1 weekend day (Saturday or Sunday) per week, excluding approved unscheduled time away
Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
Able to handle chemicals safely and follow all safety protocols
Brings energy, curiosity, and a willingness to learn in a fast-paced team environment
Receives feedback openly and contributes to a supportive, inclusive team culture
Preferred
Prior retail or customer-facing experience preferred but not required
Benefits
Paid Safe & Sick Leave Accrual
FSA Health and Commuter Tax-Advantaged Accounts
401(k) Retirement Savings Plan
Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
Company
Studs
Studs is a piercing studio meant to appeal to a conscious millennial and Gen-Z customer.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$23MKey Investors
Spark CapitalFirst Round Capital
2021-10-05Series B· $20M
2019-11-20Seed· $3M
Leadership Team
Anna Harman
Co-Founder and CEO
Lisa Bubbers
Co-Founder, Board Member & Advisor
Recent News
2025-12-18
Retail Dive
2025-11-04
2025-10-07
Company data provided by crunchbase