West Mechanical ยท 9 hours ago
Customer Service Representative
Bellingham, WA
Full-time
Onsite
Entry Level
$21/hr - $25/hr
1+ years expWest Mechanical Inc. has been serving the greater Bellingham and surrounding area for over 40 years. They are currently looking for an experienced Customer Service Representative to join their team, who will support customers and ensure satisfaction with products and services.
Heating Ventilation and Air Conditioning (HVAC)Home ServicesLocalLocal Business
Responsibilities
Supports customers by providing helpful information
Answering questions
Responding to complaints
Ensures that customers are satisfied with products, services, and features
Qualification
Required
High school diploma or equivalent
Aggressive self-starter
Able to multi-task and answer a multi-line phone system
Fast learner
Advanced customer service skills
Strong data entry skills
Excellent verbal and written communication skills
Strong interpersonal skills
1+ years of customer service experience
Professional phone etiquette
Strong attention to detail
Well organized and ability to work independently
Able to work flexible schedule that may include weekends
Intermediate computer skills
Problem solving skills
Benefits
Highly competitive wages
Health, Dental and Vision insurance - 100% paid for the employee by the employer
PTO- This is based on hours worked .25 multiplier per hour/52 hours
Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day
401 k - After 1 year eligible up to 4% match
Direct Deposit
Company
West Mechanical
West Mechanical provides repair, installation, and maintenance services for heating, cooling systems, and air conditioning system.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase