Strategic Systems International · 12 hours ago
SAP Basis Technical Project Manager
Strategic Systems International is seeking a SAP Basis Technical Project Manager to support large and strategic enterprise customers. This customer-facing role involves owning the customer’s SAP landscape and leading technology and cloud service delivery discussions throughout the SAP RISE journey.
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Responsibilities
Serve as the primary technical point of contact for customers regarding SAP technology and cloud service delivery
Partner with the Client Delivery Manager (CDM) to maintain regular stakeholder cadence and manage service delivery expectations
Lead and own technical discussions, coordinating with internal SAP delivery experts as needed
Maintain a deep understanding of the customer’s SAP landscape and system interdependencies
Support account and technical operations teams in executing service delivery plans and schedules
Analyze customer technical requirements and drive issues to resolution by coordinating the appropriate technical experts
Present technical offerings, architecture details, and engagement models to internal and external stakeholders
Guide customers on Business Continuity, Security, Compliance, and Network architecture
Assess customer security and network requirements to ensure alignment with SAP security architecture standards
Conduct monthly technical and operational reviews against cloud architecture and roadmap
Drive issue resolution plans through to completion
Support SAP migration and modernization roadmaps in collaboration with partners, system integrators, and SAP professional services
Qualification
Required
U.S. Citizen only
Possible convert to hire
Serve as the primary technical point of contact for customers regarding SAP technology and cloud service delivery
Partner with the Client Delivery Manager (CDM) to maintain regular stakeholder cadence and manage service delivery expectations
Lead and own technical discussions, coordinating with internal SAP delivery experts as needed
Maintain a deep understanding of the customer's SAP landscape and system interdependencies
Support account and technical operations teams in executing service delivery plans and schedules
Analyze customer technical requirements and drive issues to resolution by coordinating the appropriate technical experts
Present technical offerings, architecture details, and engagement models to internal and external stakeholders
Guide customers on Business Continuity, Security, Compliance, and Network architecture
Assess customer security and network requirements to ensure alignment with SAP security architecture standards
Conduct monthly technical and operational reviews against cloud architecture and roadmap
Drive issue resolution plans through to completion
Support SAP migration and modernization roadmaps in collaboration with partners, system integrators, and SAP professional services
Strong knowledge of SAP S/4HANA architecture, conversion paths, migration methodologies, and tools
Experience with SAP cloud solutions and integration scenarios involving SAP BTP, Ariba, SuccessFactors, and related platforms
Bachelor's degree or higher in Computer Science, Engineering, or Information Management
Strong knowledge of SAP product portfolio and solution offerings
Proven technical project/program management and customer-facing experience
Ability to translate complex technical concepts for non-technical stakeholders
Strong engagement management, relationship-building, and de-escalation skills
Excellent communication, presentation, and facilitation skills
Understanding of SAP solution releases, platform interdependencies, and cloud-based operations
Experience with at least one hyperscaler: AWS, Azure, or GCP
4+ years SAP Basis administration experience (required)
4+ years customer-facing SAP technical consulting
4+ years solution design, enterprise architecture, or SAP implementation experience
2+ years technical project management for SAP operations or implementations
Preferred
SAP NetWeaver, OS/DB migration, or SAP HANA certifications
Cloud certifications (AWS, Azure, or GCP)
SAP HANA / S/4HANA experience
Cloud security experience (cybersecurity, encryption, key management)