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ITR Group · 6 hours ago

Order Coordinator (Spanish Support)

Minneapolis, MN

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $65K/yr

ITR Group is looking for an Order Coordinator (Spanish Support) to assist their Sales team. The role involves handling customer inquiries, processing orders, and ensuring effective communication with Spanish-speaking markets.

AnalyticsBusiness IntelligenceInformation TechnologyManagement Consulting

Senior Management

Hiring Manager

Lorraine Hale

Responsibilities

Respond to customer inquiries via phone, email, or other channels

Maintain professionalism with internal and external customers, ensuring positive interactions

Generate and close quotes, process orders, and route website leads

Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity

Resolve product or service issues, escalating when necessary

Liaise between production, customer care, and accounting to track orders

Assist with audits, reporting, and account analysis for clients

Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line

Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics

Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments

Qualification

Sales administrationSpanish proficiencyMicrosoft OfficeTechnical prints familiarityVideo conferencing toolsOrganizational skillsProblem-solving skills