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Farmer Mac · 4 hours ago

Analyst - Loan Servicing

Johnston, IA

Full-time

Onsite

Mid Level

$57K/yr - $67K/yr

3+ years exp

Farmer Mac is a company focused on agriculture loan servicing, and they are seeking an Analyst - Loan Servicing to support agriculture loan transactions. The role involves managing relationships with various stakeholders and ensuring compliance with legal documents and policies.

AgricultureCreditFinancial ServicesRental

Responsibilities

Evaluate and prepare loan recommendations to Credit Servicing on non-routine matters, including

Change in terms and/or maturity date

Collateral substitution

Consent

Death of a borrower, transfer of ownership interest

Loan assumption

Partial releases, substitution of property, condemnation, easements

Product conversion

Release of funds held in escrow for tenant improvements or holdback

Subordination agreement

Perform calculations for

Debt Service Payments

Revolver draws/paydowns

Early Payoffs

Default

Maturity

Answer calls and email from borrowers or field servicers promptly

Is responsible for annual certification and taxes, insurance, and UCC with field servicers

Work closely with Legal and make recommendations on borrower situations (e.g., change in guarantor) to ensure alignment with all loan documents and policy expectations

Oversee collection of payments, future loan maturities, and delinquent loans

Complete changes due to service actions on loans in the servicing software to ensure maximum utilization is achieved for billing and reporting

Maintain loan files with documentation of items that occur after loan closing

Review boarding of new loans and prepare investor-related reports

Assist with testing of new versions of servicing software

Assist with internal and external audits and reviews

Assist with training and staff development, monitoring workloads and job priorities for the servicing area. Participate in the formulation of policy and procedures

Provide back-up to colleagues in Loan Closing and Servicing team

Perform other duties as assigned

Qualification

Loan servicing experienceLoan-related calculationsMicrosoft Office SuiteCustomer service experienceLegal documentsLoan modificationProfessionalismCommunication skillsInterpersonal skillsOrganizational skillsAttention to detail

Required

Experience in customer service

Ability to perform loan-related calculations

Outstanding knowledge of Microsoft Office Suite

Excellent communication and interpersonal skills

Organized with the ability to prioritize and multi-task

Reliable and professional

Ability to work in a fast-paced environment while providing strong attention to detail

Knowledge of the following documents: Legal, Closing, Appraisals, Environmental

Preferred

Knowledge of loan modification process is preferred

Bachelor's degree with paralegal certification (preferred) plus 3 years commercial or agriculture mortgage servicing experience; or equivalent combination of education and experience

Experience with taxes, insurance, and UCC verification is preferred