A.U.T.O. Collision ยท 10 hours ago
Auto Body Shop Customer Service Representative
El Cajon, CA
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expAuto Collision Group is seeking an Auto Body Shop Customer Service Representative to join their team. The role involves providing excellent customer service by managing calls, updating customers about repair statuses, and handling paperwork related to vehicle repairs.
AutomotiveTransportation
Responsibilities
Answer multi-line telephone system, determine caller's needs and route to the appropriate party
Update customers and Insurance companies with repair status
Open repair orders
Deliver vehicles, collect payments and signatures on all necessary paperwork
Call on assignments and confirm insurance coverage
Complete and assist in miscellaneous tasks
Qualification
Required
Excellent customer service skills
Bilingual (Spanish)
Strong written/oral communication skills
Ability to work in a fast-paced environment
Must be punctual, with solid time-management skills
Proficient with Microsoft Word/Outlook/Excel
Bodyshop Customer Services Representative: 1 year
Day Shift
El Cajon, CA 92020
El Cajon, CA 92020: Relocate before starting work
Preferred
Experience in the collision repair industry
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Vision insurance
Company
A.U.T.O. Collision
A.U.T.O. Collision is a full service collision repair shop located in Sandy, Utah.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase