Confidant Recruiting, Inc. ยท 5 hours ago
Enterprise Account Manager / Health Tech
United States
Full-time
Hybrid
Mid, Senior Level
4+ years expConfidant Recruiting, Inc. is an early-stage, high-growth healthcare technology provider seeking an experienced Enterprise Account Manager. The role involves managing a book of provider accounts, driving adoption and renewals, and serving as a key business partner to various stakeholders in the healthcare sector.
Staffing & Recruiting
Hiring Manager
Steven Wilt
Responsibilities
Act as the primary point of contact for customers, run QBRs/EBRs, executive updates, and roadmap previews
Define use-case roadmaps, monitor utilization, eliminate blockers, and convert wins to references
Create joint success plans and identify cross-sell/upsell opportunities
Navigate Radiology & Imaging leadership, PACS admins, IT and security, finance and procurement
Triage client issues and escalate as needed to Support, Implementation and Engineering, while keeping customers updated
Keep accurate renewal and expansion forecasts and maintain CRM, notes
Qualification
Required
4+ years in Account Management or Customer Success for Healthcare SaaS Technology
Proven track record of hitting gross retention and NRR targets while expanding complex enterprise accounts
Comfortable engaging with clinical, IT, and executive audiences. Strong Zoom presence and written communication skills
Organized self-starter that is responsive with excellent follow-through. Experienced and thrives in a lean, fast-moving environment
Working knowledge of hospital workflows; quick learner of imaging/record-sharing concepts
Experience with CRMs, spreadsheets and BI dashboards
Preferred
SaaS experience in EHR/clinical workflows or provider-side imaging-adjacent solutions
Exposure to PACS/RIS/EMR integrations and security/procurement cycles
Benefits
Benefits
401(k)
Potential equity plans
Company
Confidant Recruiting, Inc.
Confidant Recruiting provides employment and recruiting services throughout the United States with an emphasis in sales, technology and management opportunities in the Southern California region.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase