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Kuehne+Nagel · 4 hours ago

Air Logistics Operational Care Supervisor

East Point, GA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Kuehne+Nagel is a global leader in logistics, playing a crucial role in the efficient movement of goods. The Air Logistics Operational Care Supervisor is responsible for managing the day-to-day operations of the Operational Care Team, ensuring customer-centric execution while maximizing profitability and compliance with regulations.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

To supervise the Operational Care center team under their direct management

To ensure operational excellence through high-quality shipment/process management

To monitor operational performance and increase data and execution quality according to all KN requirements

To resolve problems escalated by a team member or any other stakeholder, sustainability

To maximize profitability through cost optimization

To act as first level escalation point of contact for the team

To collaborate with all CCL teams, partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed

To contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient operation

To optimize operations and all systems utilization, working closely with the Optimization team, to ensure the highest levels of productivity within the organization

To support Airfreight procurement and carrier/partner relationship management

To closely cooperate with Customer Service and key account teams to gain specialized customer specific knowledge and to receive first-hand feedback about the OCC operational execution

To support Development and Customer Care teams to develop new / existing customers, and during account implementation

Qualification

Air logistics experienceFreight forwarding knowledgeLeadership experienceAnalytical skillsTime management skillsProblem solvingChange management mindsetCommunication skillsAttention to detailFlexibilityDecision making skills

Required

2-4 years of Freight Forwarding / Logistics experience

2-5 years of Air logistics experience

High knowledge of freight forwarding, operations and import-export regulations

Analytical & Organizing Skills

Knowledge of KN products, services, systems, processes

Problem Solving and Time Management experience

Demonstrable change management mindset

Time management skills

Willingness to improve

High level of attention to details

Managerial skills in organizing, planning, assigning and controlling

Decision making skills

Flexibility and an ability to work under pressure

Preferred

Previous leadership experience

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees

http://www.kuehne-nagel.com

H1B Sponsorship

Kuehne+Nagel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)

2021 (5)

2020 (6)