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Topgolf · 4 hours ago

Team Lead

Allen, TX

Full-time

Onsite

Mid Level

Topgolf is a global sports and entertainment community, and they are seeking a Team Lead to provide leadership and guidance to team members. The role involves monitoring team performance, resolving operational issues, and promoting a positive team culture while ensuring compliance with company policies.

EventsGamingGolfMedia and EntertainmentMusicSports

Responsibilities

Provide leadership and guidance to team members to achieve performance targets

Monitor and evaluate team performance, providing regular feedback and coaching

Collaborate with other departments to ensure seamless workflow and quality service delivery

Identify and resolve operational issues and guest concerns promptly

Promote a positive and inclusive team culture, fostering associate engagement and development

Ensure compliance with company policies, procedures, and safety standards

Prepare and present regular reports on team performance and key metrics

Perform other operational duties as assigned by your manager

Qualification

Leadership experienceCommunication skillsProblem-solving skillsOrganizational skillsTime-management abilitiesMotivational skillsSoftware proficiencyRegulationsInterpersonal skills