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Sweeping Corporation of America · 2 weeks ago

District Account Manager - Full-Time

Stockton, CA

Full-time

Hybrid

Mid Level

3+ years exp

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states. As a District Account Manager, you will support field teams and deliver essential services to maintain community cleanliness and safety, while managing customer relationships and driving sales growth.

Building MaterialConstructionElectronicsEnergyEnvironmental ConsultingEnvironmental EngineeringFacilities Support ServicesIndustrialJanitorial ServiceManufacturing

Responsibilities

Serve as the main point of contact for all existing customers within the district

Conduct regular check-ins and site visits to maintain satisfaction and uncover upsell opportunities

Proactively address customer concerns and coordinate with operations to resolve service-related issues promptly

Manage contract renewals, negotiate pricing adjustments, and secure service expansions

Work closely with operations to ensure all service commitments are met and exceeded

Track service performance metrics and share customer feedback to drive continuous improvement

Maintain accurate records of sales activity, customer interactions, and contract updates in the CRM system

Prepare and deliver weekly and monthly reports on sales performance, pipeline status, and market trends

Collaborate with the District Manager to execute the sales plan—including organic growth, scope increases, and price adjustments—to achieve or surpass annual revenue targets and outperform prior-year results

Qualification

Account ManagementCustomer Relationship ManagementSales & Contract ManagementPerformance TrackingCRM ManagementMicrosoft SuiteIssue ResolutionService Coordination

Required

Education: High School or GED

Experience: 3+ years' experience with account management/customer service

Industry Experience: 1 year experience with waste management / sweeping

Technical Skills: Strong proficiency in Microsoft suite

Customer Relationship Management: Ability to serve as the primary point of contact, build trusted customer relationships, conduct regular check-ins and site visits, and maintain high levels of customer satisfaction while identifying upsell opportunities

Sales & Contract Management: Strong skills in managing renewals, negotiating pricing and scope changes, executing sales plans, and driving organic revenue growth to meet or exceed annual targets

Issue Resolution & Service Coordination: Proactive approach to identifying and resolving customer issues, partnering closely with operations to ensure service commitments are met and service challenges are addressed promptly

Performance Tracking & Reporting: Capability to monitor service performance metrics, gather and communicate customer feedback, and prepare clear, accurate weekly and monthly reports on sales performance, pipeline, and market trends

CRM & Data Management: Proficiency in maintaining accurate CRM records, tracking customer interactions and contract updates, and leveraging data to support decision-making and continuous improvement