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WHSmith North America · 21 hours ago

Director of Infrastructure and IT Operations

Las Vegas, NV

Full-time

Onsite

Director/Executive

$160K/yr - $180K/yr

8+ years exp

WHSmith North America is seeking a Director of Infrastructure and IT Operations to manage current and future infrastructure needs. This role will involve overseeing IT infrastructure strategy, leading a team, and collaborating with executive leadership to ensure successful transformation and operational objectives.

Retail

H1B Sponsor Likely

Responsibilities

Implement information systems that increase the efficiency of WHSmith’s employee's enterprise wide

Lead a team of 8, ensuring project fulfillment

Proven experience in cloud migration and developing platform solutions to support retail POS/store systems & applications

A strong background in creating secure cloud architectures for customers facing applications that are enterprise grade and highly scalable

Familiarity with Infrastructure Services (Cloud, Network, Data Center, Systems, Voice, IaaS, PaaS, and SaaS)

Strong leadership, communication, consulting and influencing skills

Strong Program/Project management, with experience leading multiple large projects

Develop and oversee execution of IT infrastructure strategy to support company’s business strategy and growth goals

Create strategy and oversee staff who manage public cloud and on-premises infrastructure, systems and solutions

Definition and tracking for quarterly team goals, SLAs and KPIs for Infrastructure Support team

Experience with hosted and private cloud managed services across multiple data centers

Remain current on industry best practices and trends, recommending improvements and upgrades accordingly

Review and negotiate vendor contracts and agreements

Define infrastructure strategies and develop appropriate roadmaps to ensure our infrastructure is capable of meeting key business and technology objectives

Ensure ongoing performance monitoring of the infrastructure and ensure service level agreements are met. Provide appropriate analytics, executive dashboards, and set measurable KPIs to provide operational scorecards

Qualification

Cloud enterprise IT infrastructureMulti-cloud delivery managementNetwork architectureMicrosoft AzureITIL frameworksVendor managementDisaster recovery planningCybersecurityLeadership skillsCommunication skillsProject managementCollaboration skills

Required

Bachelor of Science Information Technology, Infrastructure Management (or related)

8+ years of working in a large scale, multi-supplier environment, with at least 5 years managing large scale infrastructure and operations and 5 years designing, developing, configuring, and implementing cloud enterprise IT infrastructure with diverse solutions from multiple vendors

3+ years of experience in managing multi-cloud delivery and support

Excellent written and verbal communication skills

Implement information systems that increase the efficiency of WHSmith's employee's enterprise wide

Lead a team of 8, ensuring project fulfillment

Proven experience in cloud migration and developing platform solutions to support retail POS/store systems & applications

A strong background in creating secure cloud architectures for customers facing applications that are enterprise grade and highly scalable

Familiarity with Infrastructure Services (Cloud, Network, Data Center, Systems, Voice, IaaS, PaaS, and SaaS)

Strong leadership, communication, consulting and influencing skills

Strong Program/Project management, with experience leading multiple large projects

Develop and oversee execution of IT infrastructure strategy to support company's business strategy and growth goals

Create strategy and oversee staff who manage public cloud and on-premises infrastructure, systems and solutions

Definition and tracking for quarterly team goals, SLAs and KPIs for Infrastructure Support team

Experience with hosted and private cloud managed services across multiple data centers

Remain current on industry best practices and trends, recommending improvements and upgrades accordingly

Review and negotiate vendor contracts and agreements

Define infrastructure strategies and develop appropriate roadmaps to ensure our infrastructure is capable of meeting key business and technology objectives

Preferred

Proven experience leading a technical team in a corporate environment (retail industry preferred)

Master's Degree strongly preferred (computer science, engineering, information systems, business administration or other industry related curriculum)

Experience in developing the architecture of large-scale web/mobile and retail POS/store systems & applications

Company

WHSmith North America

About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.

Founded in 1955

Las Vegas, Nevada, USA

1001-5000 employees

http://www.marshallretailgroup.com/

H1B Sponsorship

WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2022 (1)

2021 (1)