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Fetch 📦 · 11 hours ago

National Account Executive

United States

Full-time

Remote

Mid Level

$200K/yr - $200K/yr

Fetch is a last-mile off-site package delivery platform for apartment communities, and they are seeking a National Account Executive to maintain and expand relationships with national customers. The successful candidate will work with the sales leadership team to ensure customer satisfaction and contribute to revenue growth by implementing effective strategies and collaborating with various internal teams.

Delivery ServiceLogisticsMobileReal EstateTransportation

Responsibilities

Actively manage and nurture relationships with existing national customers, ensuring their needs and expectations are met in a timely and professional manner

Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization

Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions

Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements

Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks

Conduct regular check-ins and provide routine updates to current clients about our services

Participate in the development of proposals and presentations for existing clients

Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies

Qualification

Account ManagementSales ExperienceMultifamily Industry KnowledgeCommunication SkillsNegotiation SkillsRelationship BuildingTask PrioritizationMarket Trend UnderstandingIndependent Work