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Marsh McLennan Agency · 14 hours ago

Client Director – Employee Health & Benefits

Troy, MI

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Marsh McLennan Agency (MMA) is a leading provider of business insurance and employee health & benefits solutions. The Client Director on the Employee Health & Benefits team is responsible for managing client relationships, ensuring client satisfaction, and overseeing service delivery while maintaining a strong book of business.

Employee BenefitsHealth CareInsuranceRetirement

Growth Opportunities

Responsibilities

Overall responsibility for the client relationship within an assigned book-of-business

Establishing and maintaining excellent internal and external relationships

Seeking and understanding the client’s needs

Managing the team responsible for delivering all aspects of our services delivered

Participate in the sales process

Maintain a high client retention rate

Maintain a book of business that meets or exceeds the target book of business size over time

Qualification

Client relationship managementLeadership skillsInsurance licenseCommunication skillsSelf-directedMulti-taskPersuasion skillsWriting skillsTeam leadershipOrganizational skillsWork under pressure

Required

Minimum of a Bachelors degree, preferably in business

Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience

Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship

Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas

Strong leadership, persuasion, communication and writing skills

Ability to work under pressure and multi-task

Ability to work in a team leadership role

Must be self-directed, organized and resourceful

Must have and maintain a valid license to sell life and health insurance in the State of Michigan

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Company

Marsh McLennan Agency

Glassdoor4.4

Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.

Founded in 2003

White Plains, New York, USA

10001+ employees