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Akima · 8 hours ago

Quality Assurance Specialist

Ashburn, VA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Akima Global Technology (AGT) is seeking a Quality Assurance Specialist to join their team in Ashburn, VA. The role involves developing quality improvement processes, conducting inspections, and managing the release process while ensuring compliance with quality standards.

ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develops and implements processes and procedures meant to improve quality throughout the organization

Performs inspections of finished or in-process goods, analyzes data, and identifies trends in defects or errors

Investigates quality failures and recommends changes to internal procedures to prevent future quality issues

Assesses and reports on the impact of process changes on quality

May be responsible for monitoring vendors or suppliers for compliance with established or contracted quality standards. Performs work under minimal supervision

Handles complex issues and problems and refers only the most complex issues to higher-level staff

Possesses comprehensive knowledge of subject matter

May act as a lead

Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service

Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable)

Ensure teams follow the organization’s established policies and procedures

Provides configuration management planning

Provides support to the configuration change Operational and approval process

Supports the quality assurance process audits

Provide management reports on release progress

Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process

Qualification

ITIL v3CCNACCNPCompTIAChange ManagementBachelor’s degreeTechnical experienceQuality assuranceProcess improvementData analysis

Required

Applicants must have the ability to obtain a CBP Background Investigation/clearance - required for consideration. Some billets may require DoD Secret or Top Secret access

Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management

Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications

A minimum eight (8) Plus years of experience in equivalent technical field