CodeBlue · 9 hours ago
Client Relationship Consultant
Mechanicsville, VA
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $65K/yrCodeBlue Technology is seeking a Client Relationship Consultant who is passionate about building relationships and advocating for customers. The role involves connecting clients with account managers, assisting in strategy for new solutions, and ensuring customer satisfaction while fostering growth and trust.
Information TechnologyInfrastructureProcurement
Responsibilities
Operating as a point of contact to connect clients and account managers
Assisting CodeBlue’s solutions consultants with strategy for new solutions
Fostering growth and trust through frequent touch points and customer engagement
Attaining and maintaining set customer satisfaction metric goals
Learning the ins and outs of business development with solutions professionals
Participating in the qualification of solutions and service within CodeBlue’s 400+ customer base
Providing scheduling and coordination to your assigned customers to your account manager
Work directly with solutions and service to assist customers in getting their questions answered
Realize and accommodate existing customer opportunity for growth through monthly checkpoints
Collaborate with account managers and solutions consultants to set the pace for customer on-boarding
Maintain a stellar relationship with peers and the sales team from assigned base
Qualification
Required
Building relationships is your passion!
You are a customer advocate, driven to bring your value to each relationship
Excited about the opportunity to learn
Bring awareness to new offerings and services
Continue to drive new levels of efficiency in each business
Operating as a point of contact to connect clients and account managers
Assisting CodeBlue's solutions consultants with strategy for new solutions
Fostering growth and trust through frequent touch points and customer engagement
Attaining and maintaining set customer satisfaction metric goals
Learning the ins and outs of business development with solutions professionals
Participating in the qualification of solutions and service within CodeBlue's 400+ customer base
Providing scheduling and coordination to your assigned customers to your account manager
Work directly with solutions and service to assist customers in getting their questions answered
Realize and accommodate existing customer opportunity for growth through monthly checkpoints
Collaborate with account managers and solutions consultants to set the pace for customer on-boarding
Maintain a stellar relationship with peers and the sales team from assigned base
Fielding customer questions, advocacy for customer technical support, and organizing consultation with account managers is your primary focus
Preferred
A technical background is helpful but not required
Experience in B2B sales with a strong work ethic for customer service
Benefits
401(k)
401(k) 3% Match
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
CodeBlue
CodeBlue is a leader in the SME market in New Zealand providing IT managed services to customers with up to 300 employees
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2015-08-18Acquired
Company data provided by crunchbase