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Artisight · 9 hours ago

Senior Implementation Engineer

United States

Full-time

Remote

Senior Level

$90K/yr - $120K/yr

7+ years exp

Artisight, Inc. is a smart hospital platform powered by artificial intelligence, focused on providing virtual care and quality improvement. The Senior Implementation Engineer will oversee the implementation process, manage projects, mentor junior engineers, and ensure effective integration of solutions into client environments.

Artificial Intelligence (AI)Health CareHospitalInternet of ThingsMedicalSensor

H1B Sponsor Likely

Responsibilities

Lead the gathering, analysis, and specification of technical requirements with clients to ensure successful implementation

Take ownership of implementation projects, providing end-to-end technical leadership and support from initiation to completion

Collaborate directly with clients and internal teams, including DevOps, Service Desk, and engineering teams, to ensure smooth implementation and transition to production

Provide advanced troubleshooting, problem resolution, and technical support during implementation and post-sale phases

Mentor and support junior engineers, guiding them in best practices and ensuring quality standards in the implementation process

Ensure a successful handoff to the client’s operational teams, ensuring smooth go-live and continued system performance

Lead technical presentations, training sessions, and knowledge transfer with clients, resellers, and internal teams

Work proactively with cross-functional teams to anticipate potential risks and issues, and take ownership of mitigation strategies

Maintain up-to-date knowledge of Artisight's product features, capabilities, and technical roadmaps, and proactively integrate this knowledge into the implementation process

Travel to client sites as needed for technical support, implementation, and training purposes

Manage relationships with key stakeholders, setting realistic expectations, tracking progress, and ensuring high levels of client satisfaction throughout the implementation lifecycle

Qualification

LinuxPython scriptingAnsibleKubernetesEnterprise IT experienceCloud environmentsServer systemsNetwork systemsStorage systemsCustomer managementCommunication skillsProblem-solvingTeam collaboration

Required

7+ years of enterprise IT experience, with a proven track record of leading complex technical implementations

Advanced expertise in Linux, web applications, and cloud environments

Strong experience with Python scripting or similar automation tools

Expertise in Ansible for configuration management and automation

Solid understanding with Kubernetes for container orchestration and management

Proven leadership experience in managing implementation workflows and technical solutions, particularly in an enterprise setting

Exceptional verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences

Excellent customer management and relationship-building skills, with a focus on long-term client success

Strong ability to handle multiple tasks and priorities in a fast-paced, dynamic environment

Self-driven with the ability to work independently and lead cross-functional teams in a collaborative, results-oriented manner

Extensive knowledge of server, network, and storage systems, both on-premises and in public cloud environments

Hands-on experience in managing go-live support and post-implementation client assistance

Experience managing and mitigating risks, with a strong focus on effective problem-solving and issue resolution

Ability to manage and prioritize competing demands from internal and external stakeholders

Preferred

Public Cloud infrastructure experience (AWS, Azure, GCP)

Experience in Healthcare IT or working in highly regulated industries

Experience collaborating with DevOps and engineering teams to refine processes and tools for scalable implementations

Benefits

Bonuses

Equity

Comprehensive benefits

Company

Artisight

Artisight is an IoT sensor network for healthcare to provide virtual care, quality improvement, and care coordination solutions.

Founded in 2017

Chicago, Illinois, USA

51-200 employees

https://www.artisight.com

H1B Sponsorship

Artisight has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)