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Ilitch Companies · 5 hours ago

Inside Sales Representative

Detroit, MI

Full-time

Onsite

Entry Level

1+ years exp

Ilitch Companies is seeking an Inside Sales Representative responsible for driving sales of ticket packages for sports and entertainment through cold calling. The role involves developing new customer relationships and strengthening existing ones while meeting sales goals and providing excellent customer service.

Food and BeverageHospitalityTravel

Responsibilities

Meet or exceed both individual and team sales goals

Actively research and prospect new sales leads to sell for all sports and entertainment and partial plan ticket packages (additional goals for group and premium seating sales will be established)

Meet or exceed a minimum of 75 outgoing cold calls per day in an effort to generate new business

Set a minimum of 10 face-to-face appointments per week in an effort to generate new business

Handle all incoming calls from sales prospects

Process ticket orders in a timely and efficient manner

Provide excellent customer service to generate new clients and sales revenue, as well as repeat business and referrals

Network and implement sales promotion programs during all sports and entertainment events, as well as various other activities

Maintain and submit accurate daily, weekly and month reports on sales activity

Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history

Contribute positively to the sales team atmosphere by developing mutually beneficial working relations with all sales team members

Qualification

Sales experienceCustomer relationship managementMicrosoft applicationsTime managementEffective communicationEthicsProfessional telephone mannerIntegrityGoal orientedOrganizational skills

Required

Minimum of a bachelor's degree from a four-year college or university

One year of related experience preferred, but not necessary

Knowledge and previous use of ticketing sources, but not necessary. *Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.*

Possess the highest integrity and ethical standards

Assertive, competitive, passionate, goal orientated and a strong work ethic

Have a friendly, professional and confident telephone manner

Excellent time management and organizational skills - must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales

Effective oral and written communication skills

Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed

Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint

Preferred

Experience working in the sports and entertainment industry

Knowledge and previous use of ticketing sources preferred, but not necessary

Knowledge of sports and entertainment industry

Company

Ilitch Companies

The Ilitch Companies' family of businesses represent leading brands in the food, sports and entertainment industries, including Little Caesars, Blue Line Distribution, the Detroit Red Wings, Olympia Entertainment, the Detroit Tigers, Olympia Development, Little Caesars Pizza Kit Fundraising Program, Champion Foods, MotorCity Casino Hotel, Ocean Casino Resort, and Tenda.

Founded in 1999

Detroit, Michigan, USA

10001+ employees