CI Services, a UniTek Global Services Company ยท 17 hours ago
Project Manager I
Columbus, OH
Full-time
Onsite
Mid LevelCI Services, a UniTek Global Services Company, is seeking a Project Manager to oversee day-to-day activities and collaborate closely with the operations team. The role involves providing technical expertise, ensuring customer satisfaction, and managing project scopes while adhering to company policies.
Construction
Responsibilities
Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale
Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude
Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc
Oversee business financials and provide reporting to management
Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required
Update customers with regular status updates and scope of work changes
Complete regular follow up with local management and field technicians and provide frequent status updates to senior management
Work with customers and senior management to help define a scope of work for larger projects and rollouts
Other duties as assigned
Qualification
Required
Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale
Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude
Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc
Oversee business financials and provide reporting to management
Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required
Update customers with regular status updates and scope of work changes
Complete regular follow up with local management and field technicians and provide frequent status updates to senior management
Work with customers and senior management to help define a scope of work for larger projects and rollouts
Other duties as assigned
Company
CI Services, a UniTek Global Services Company
A member of the UniTek Global Services family of companies, CI Services brings to the marketplace a unique combination of field operations, technology, and customer service that are tailored to meet the demands of active communications networks.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase