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NYS Office for People With Developmental Disabilities · 6 hours ago

Administrative Assistant 1

Schenectady, NY

Full-time

Onsite

Entry Level

$48K/yr - $58K/yr

2+ years exp

The NYS Office for People With Developmental Disabilities is seeking an Administrative Assistant 1 to support the Region 3 Eligibility Team. The role involves managing communication, coordination, organization, and records maintenance to assist managers and program staff in their mission.

CommunitiesHealth CareWellness

Responsibilities

Assist with information/workflow with monitoring mailboxes for submission alerts, completing TABS entries, creating intake forms, and assigning cases for eligibility review as necessary within the necessary timeframes

Following a Licensed Clinical Review of eligibility for first, second and third step; prepare and send outcome letters and notices of decision by both the Power App and regular mail within required timeline

Be knowledgeable about the steps and process of an eligibility review

Prepare and send request for third step review

Ensure Fair hearing summaries are sent out within time frames

Complete TABS entries throughout the process related to review outcomes

Review, complete uploads and entries into CHOICES

Interface and respond to inquiries from stakeholders related to the eligibility status

Assist with tracking the status of eligibility reviews through monitoring and data entry

Answer telephone and give information to callers, take messages and transfer calls to the appropriate person

Sets up and manages paper and electronic filing systems, i.e. uploading to CHOICES, PA, and paper files

Maintains scheduling and event calendars. Schedules and confirms appointments for clients, customers, or supervisors

Composes, types, and distributes meeting notes, correspondence, and reports

Routs and distributes incoming/outgoing mail

Other duties as requested

Qualification

Administrative support experienceOffice software proficiencyCustomer serviceBusiness writingRecords maintenanceCoordination skillsCommunication skillsOrganizational skills

Required

Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience

Candidates must be reachable for appointment on the current Civil Service Eligible List for this title

Be eligible to transfer via Section 70.1 of Civil Service Law. Candidates must have one year of permanent competitive or 55b/c service in a title SG-9 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law

Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement

Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)

Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request

Benefits

Health Care Coverage

Paid Parental Leave

Retirement Program

Professional Development and Education and Training

Paid Holidays and Leave

Life insurance and Disability insurance

Access to the Employee Assistance Program (EAP)

Savings programs such as the U.S. Savings Bond and the College Savings Plan

Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account

Company

NYS Office for People With Developmental Disabilities

The New York State Office for People With Developmental Disabilities (OPWDD) is responsible for coordinating services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.

Founded in 1978

Albany, New York, USA

10001+ employees