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Bass Pro Shops · 2 hours ago

Part Time Customer Service Outfitter

Oklahoma City, OK

Part-time

Onsite

New Grad, Entry Level

Bass Pro Shops is a retail company specializing in outdoor recreation products. They are seeking a Customer Relations Associate who will perform various customer service activities, ensuring a pleasant and productive shopping experience for all customers.

E-CommerceHuntingRetail

Responsibilities

Secures all firearms brought into the store with trigger locks

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Greets all customers as they enter the store in a friendly and outgoing manner

Handles customer's merchandise returns; complete refund / exchange paperwork

Sorts returns by category and return to proper area

Sells appropriate Hunting and Fishing Licenses

Handles and administers all incentive and reward programs

Remains product knowledgeable

Remains aware of advertised sales

Keeps work area clean, neat and well stocked with supplies

Follows all Company Policies and Procedures

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off this analysis, promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up

ALL OTHER DUTIES AS ASSIGNED

Qualification

Customer servicePoint of Sale systemProduct knowledgeCommunication skillsRelationship building

Required

High school diploma or equivalent experience

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Company

Bass Pro Shops

Glassdoor3.5

Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.

Founded in 1972