Yuhaaviatam of San Manuel Nation · 10 hours ago
LOA Administrator
Yuhaaviatam of San Manuel Nation is seeking an LOA Administrator to manage all leave of absence processes under the direction of the Leave & Disability Manager. The role involves providing guidance on leave policies, ensuring compliance with laws, and managing leave cases effectively.
Government Administration
Responsibilities
Serves as subject matter expert for the leave programs in alignment with our HR and Legal departments. Is responsible for interpreting and administering leave programs and policies in accordance with applicable law. Provides extensive proactive case management, early intervention, risk management, and coordinates administrative aspects of leave cases to include tracking of hours used/taken, regular communication updates to stakeholders, and team members. Tracks and conducts necessary follow up on all LOA inquiries and approved leaves starting at time of request to the time employee returns to work
Works closely with team members across the enterprises providing guidance, counsel, and education on leave policies, procedures, and programs ensuring team members understand eligibility and options while providing excellent customer service. Processes leaves in a timely and accurate manner, ensuring compliance with all applicable laws, regulations, and policies
Manages leave cases to ensure all relevant completed medical documentation for timely review, processing, determination, and return to work. Approves and/or denies leave cases based on relevant medical information. Is responsible for entering and updating records, and appropriate notifications are made. Keeping accurate and detailed documentation records of all leave requests, approvals, and denials, and ability to speak knowledgably to each case handled
Manages Workday Cases, workflow optimization, process consistency, email outreaches, and phone call messages for leave of absences within the determined service level expectations
Submits EDD State Disability Claims for employees on leave of absence and timely coordinates disability benefits and pay
Complies with HIPPA rules regarding authorized use, training, storage, and destruction of protected health information (PHI) are effectively executed. Maintains up-to-date knowledge and updates Human Resource staff on state and federal changes related to any regulated leaves. Ensures compliance with administrative documents. Practices enhanced privacy safeguards and mandatory training adherence
Performs other duties as assigned to support the efficient operation of the department and continuous process improvement
Qualification
Required
Bachelor's degree in applicable field and certifications required
Minimum two (2) years of experience working within Human Resources managing leave of absence cases required
Experience administering FMLA, CFRA, military, pregnancy disability, parental and personal leaves
Must have managed a substantial portion of ER responsibilities rather than only providing limited or peripheral support
Must have experience working with leave and accommodation case‑management systems, including the ability to navigate, track, and document cases accurately within the system
Knowledge of FMLA, USERRA, PDL, FEHA, Title VI, and ADA requirements
Ability to analyze complex information and translate it to clear, actionable, and a comprehensive work plan
High attention to detail, strong and effective organizational skills, customer service oriented, and able to manage a high volume of work while multi-tasking in a fast-paced deadline-driven environment
Must be able to handle sensitive and confidential information in a professional manner
Strong knowledge and understanding of disability management, return-to-work strategies, Americans with Disabilities Act Amendments Act (ADAAA) and related state and local statutes
Demonstrated experience working in a high-volume, 24/7 environment with a high volume of accommodation cases
Ability to analyze, problem solve, organize, and manage multiple priorities, and effectively follow up in a fast-paced environment
Ability to build and maintain effective professional relationships through strong interpersonal skills including consistent demonstration of solid professional judgement
Strong written and verbal communication abilities, including effective presentation skills at all levels of the enterprise including technical language with representatives from the Legal team
Able to provide exceptional customer service by exhibiting a high sense of urgency, exceptional follow-up, and follow-through
Must have meticulous attention to detail, critical thinking skills, and the willingness to accept constructive feedback
Ability to manage multiple tasks in a deadline-driven environment
Ability to examine documents for accuracy and completeness
Ability to work independently as well as collaboratively within a team
Ability to gather data, compile information, and prepare reports and/or presentations
Solid skills in Microsoft Office programs, including Excel, Word, PowerPoint, Outlook
At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license
A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier
Preferred
Minimum two (2) years of experience working with Employee Relations issues preferred
Solid, comprehensive ownership of LOA case management (as opposed to partial or occasional involvement) is strongly preferred
Company
Yuhaaviatam of San Manuel Nation
Yuhaaviatam of San Manuel Nation is a federally recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California.
Funding
Current Stage
Late StageRecent News
2025-04-08
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