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First Northern Bank · 8 hours ago

Loan Operations Specialist

Sacramento, CA

Full-time

Onsite

Mid Level

$27/hr - $30/hr

4+ years exp

First Northern Bank is seeking a Loan Operations Specialist to support and oversee administrative and processing tasks related to the entire lifecycle of a loan. The role involves ensuring accurate processing of loan activities in compliance with regulations, while providing excellent customer service and identifying process improvements.

BankingFinancial Services

Responsibilities

Loan Processing & Documentation: Reviewing loan files for completeness and accuracy, preparing loan packages and documents (e.g., using LaserPro software), inputting data into core systems (Fiserv, F.I.S.), and ensuring proper and timely execution

Customer Service: Acting as a secondary point of contact for borrowers and a primary point of contact for colleagues, answering inquiries, and resolving issues related to the lifecycle of a loan, promptly and professionally

Collateral & Compliance: Collecting title work and insurance for adequacy; perfecting liens (UCC filings, titles); and ensuring all documentation meets regulatory guidelines (e.g., HMDA, CRA, Flood)

Financial Transactions & Servicing: Processing loan payments, disbursements of funds, payoffs, and draw requests, as well as managing escrow accounts to track and pay for insurance and property taxes, and balancing general ledger accounts

Reporting & Auditing: Maintaining accurate electronic and hard copy files, tracking exceptions (missing documentation), preparing various reports for management, 3rd parties (e.g., Freddie Mac) or auditors, and assisting with internal/external audits as requested

Process Improvement: Identifying and recommending improvements to loan operation systems and procedures to enhance efficiency and productivity

Qualification

Loan Operations ExperienceLoan Documentation SoftwareCompliance KnowledgeMicrosoft Office SuiteAnalytical SkillsProfessionalismJudgementDiscretionAmbitionCommunication SkillsTime ManagementCollaboration

Required

A high school diploma or equivalent is required

A minimum of 4 years of experience in loan operations, processing, or banking Required

Thorough knowledge of loan products, loan servicing and policies and procedures is required

Good working knowledge of Microsoft Outlook, Excel, Word with the ability and willingness to learn new programs and software

Preferred

Associate degree in finance, Business, or a related field preferred. or equivalent work experience in a similar position

Experience with property and liability insurance practices and regulations and escrow disbursement practices preferred

Experience with Fiserv Premier Navigator software, F.I.S. Horizon Software, Imaging and Director software and Laser Pro loan documentation software a plus

Experience with Investor reporting and Secondary markets

Experience with Freddie Mac loan level reporting and Electronic Default Reporting, a plus