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Vacasa · 6 hours ago

Seasonal Piecework Lead Housekeeper

Jay, Vermont, United States

Full-time

Onsite

Mid, Senior Level

$40/hr - $315/hr

1+ years exp

Vacasa is a vacation rental company known for creating exceptional experiences through genuine hospitality. They are seeking a Seasonal Piecework Lead Housekeeper to oversee housekeeping operations, ensuring properties are cleaned to high standards and supporting the housekeeping team in their daily tasks.

Property ManagementReal EstateTravel AccommodationsVacation Rental

Responsibilities

Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives

Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes

Perform inspections of cleans completed by Housekeepers and support touch-up cleans as needed

Assist managers with supervision of an efficient and high-quality team of housekeeping personnel ensuring all are trained, effective, and adhere to company policies and procedures

Foster a collaborative work environment that promotes open communication, innovation, and employee engagement

Address team conflicts constructively and in a timely manner as they arise

Professionally clean and maintain properties using cleaning procedures and products in conformance with prescribed company standards

Sweeping, vacuuming, mopping, dusting, and washing all surfaces

Move all reasonably portable furniture in rooms to clean under and behind and assist with laundry as needed

Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager

Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency

Assist managers with assigned budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis

Support your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets

Partner and assist your Business Development Representative when new units join the portfolio

Conduct regular inspections prior to guest and owner arrivals

Establish and maintain open, collaborative relationships with fellow regional team members and upper management team

Provide cross-coverage for your manager and Co-Lead(s) when necessary

Other duties as assigned because every day is different in hospitality!

Qualification

Housekeeping experienceSupervisory experienceTech-savvyHospitality industry experienceDependableSelf-motivatedCommunication skills

Required

This role involves frequent travel between worksites, so reliable personal transportation is essential

Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners

Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment

Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always

Reliable transportation required

Regular travel within the locally assigned market and / or region

Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance