Part Time Customer Service Representative jobs in United States
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City of O'Fallon, Illinois ยท 10 hours ago

Part Time Customer Service Representative

positionO'Fallon, MO
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21.37/hr - $21.37/hr

The City of O'Fallon is seeking a Part-Time Customer Service Representative to join their Environmental Services Team. The role involves delivering exceptional customer service, handling calls, and managing customer complaints and billing.

AssociationCommunitiesGovernment

Responsibilities

Answering telephones and greeting visitors
Dispatching drivers to resolve customer complaints
Scheduling bulk, white goods, and yard waste pickups
Maintaining records of all calls
Processing customer billing
Maintaining databases

Qualification

Customer service principlesProblem resolutionAnalytical skillsComputer proficiencyTyping skillsOral communicationWritten communication

Required

Organized
Detail-oriented
Passionate about delivering exceptional customer service
Strong knowledge of customer service principles
Proven problem-resolution and analytical skills
Excellent oral and written communication abilities
Ability to work Tuesday through Friday for up to 30 hours per week

Preferred

Proficiency with computers
Job-related software programs
Accurate typing skills

Benefits

Competitive pay

Company

City of O'Fallon, Illinois

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In the St.
dateFounded in 1854
location
O'fallon, Illinois, USA
people-size51-200 employees
web-link
https://www.ofallon.org

Funding

Current Stage
Growth Stage
Company data provided by crunchbase