Family Health Centers of San Diego · 8 hours ago
Patient Service Representative
SD Metro Area
Full-time
Onsite
Entry Level
$23/hr - $27.49/hr
1+ years expFamily Health Centers of San Diego (FHCSD) is committed to providing affordable, high-quality health care to underserved populations. The Patient Service Representative will be the first point of contact for patients, responsible for managing check-ins, scheduling appointments, and maintaining electronic health records.
Health CareHealth DiagnosticsMedical
Responsibilities
Effectively manage the patient check-in and check-out process
Perform identification verification, update patient insurance information, and ensure appropriate forms are completed accurately
Collect specified co-pays and payments from patients
Screen for eligibility and financial assistance
Follow policies and procedures in collecting and handling cash
Enter patient information into the Electronic Health Record accurately and promptly
Confirm, request, and process referrals and authorizations for specialty services
Contact patients to schedule appointments and make reminder/recall notifications
Respond to customer billing and payment inquiries on an as needed basis
Escalate billing issues as needed
Regularly display a proactive approach to customer service
Perform a wide range of general clerical tasks and other duties as assigned
Qualification
Required
High School diploma or GED equivalent required
1 – 3 years of experience in administrative, clerical support or customer service required
Preferred
Experience in a healthcare environment
Bilingual (Spanish, Arabic, Chaldean, Somalian, Creole and other languages as well.)
Benefits
Retirement Plan with 50% Employer Match
Paid Time Off
Extended Sick Leave
Paid Holidays
Medical/Dental/Vision/FSA/Life Insurance
Employee Discounts
Wellness Programs
Company
Family Health Centers of San Diego
Family Health Centers of San Diego is a center that provides medical and healthcare services in multiple areas.
1001-5000 employees
H1B Sponsorship
Family Health Centers of San Diego has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (2)
2022 (7)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Das Vakamudi, PMP, SCPM
Chief Technology Officer
Laura Alvarado
Parent Partner-Program Support Partner
Recent News
2025-11-14
Company data provided by crunchbase