Apply on Employer Site

INNOVIM · 1 week ago

Program Manager III (STI/SDE) - NOAA

Silver Spring, MD

Full-time

Hybrid

Senior Level

5+ years exp

INNOVIM, LLC is seeking a Program Manager III to support the National Weather Service’s Service Delivery Evaluation Program within the Office of Science and Technology Integration. The role involves managing social science research projects and ensuring user feedback is incorporated into weather and climate product improvements.

Information Technology

Comp. & Benefits

No H1B

Security Clearance Required

Responsibilities

Coordinate and execute SDE projects: manage timelines, resources and stakeholder communications for ongoing SDE initiatives; cultivate relationships with end users, operational personnel and interagency partners; track deliverables and risk mitigation using Smartsheet or comparable tools

Facilitate data collection and PRA compliance: assist researchers in preparing Paperwork Reduction Act (PRA) packages for surveys and user studies; ensure adherence to OMB requirements for human subjects research and data privacy

Initiate and oversee research activities: design and launch studies using appropriate social science methodologies; gather primary and secondary data through interviews, surveys, focus groups and literature review; perform qualitative and quantitative analyses; synthesize findings into plain language reports for varied audiences

Manage program documentation and reporting: prepare quad charts, briefing materials and quarterly program review (QPR) presentations to communicate project status, budget execution and performance metrics to NOAA and NWS leadership

Schedule and facilitate meetings: organize regular project teleconferences, annual review sessions and transition plan meetings; draft agendas and meeting minutes; identify action items and track follow up

Support operational transition: assess the quality and readiness of SDE research for operations; prepare operational readiness briefing slides; develop transition plans aligned with NOAA’s research to operations framework; coordinate with numerical weather prediction (NWP) and user experience specialists to ensure products meet operational requirements and service delivery criteria

Provide general program support: respond promptly to data calls and taskers; assist branch and program leads in maintaining budgets, developing funding memos and reviewing research proposals; mentor interns and early career researchers participating in SDE projects

Apply knowledge of social science research methods (surveys, interviews, mixed methods analysis) to evaluate how weather and climate services are delivered and received

Collaborate with meteorologists, forecasters and communication specialists to interpret findings and recommend product improvements that enhance user understanding and decision making

Stay informed about NOAA’s Unified Forecast System (UFS), Service Delivery Evaluation guidelines and community best practices; ensure that research activities support NOAA’s strategic goals for user engagement and hazard mitigation

Qualification

Program managementSocial science researchData analysisSmartsheetStatistical softwareCommunication skillsGoogle WorkspaceMicrosoft OfficeBudget managementWeather forecasting

Required

Master's degree in social science (e.g., sociology, psychology, communication studies), environmental science, business administration, project management or a related field

At least 5–15 years of experience providing programmatic and scientific support for research projects in government, academia or industry, including experience with social science research design, data collection and analysis, and program management

Proficiency in Smartsheet, Google Workspace and Microsoft Office; familiarity with statistical software (e.g., R, Python, SPSS) or qualitative coding tools; experience managing budgets and preparing program documentation

Understanding of weather forecasting, numerical weather prediction or service delivery evaluation

Ability to translate technical findings into user focused recommendations

Strong written and oral communication skills; ability to present complex information to both technical and non technical audiences and to engage with senior executives, researchers and end users

Must be eligible to obtain Public Trust clearance and comply with NOAA's data governance and privacy policies