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NYS Office of Children and Family Services · 9 hours ago

Administrative Assistant 1/Trainee 1/2 (NY HELPS)

New York, NY

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The NYS Office of Children and Family Services is seeking an Administrative Assistant 1/Trainee to support their operations. The role involves reviewing correspondence, coordinating meetings, and serving as a liaison among key executives and staff, while also managing day-to-day office procedures.

Government Administration

Responsibilities

Review incoming correspondence and draft responses where appropriate

Review outgoing correspondence for grammar, spelling, etc

Research background information

Transmit instructions to staff and conduct follow-up

Handle telephone calls and respond to questions

Coordinate and arrange meetings

Establish office procedures

Set up and maintain office filing systems (including electronic)

Resolve day-to-day operational problems

Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public

May supervise clerical staff

Qualification

Administrative support experienceOffice software proficiencyCustomer serviceBusiness writingOrganizational skillsCommunication skillsProblem-solving skills

Required

One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer

Six months of experience in administrative support for Administrative Assistant Trainee 1

One year of experience in administrative support for Administrative Assistant Trainee 2

Two years of experience in administrative support for Administrative Assistant 1

Use of office software (e.g., email, word processing)

Provision of customer service

Business writing

Office administration

Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience

Successful completion of four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency

All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks

All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee's employment application, may bar appointment or result in removal after appointment

Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees

All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR)

Prospective employees will be required to pay any necessary fees

For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs