Bankers Surety · 12 hours ago
Benefits Coordinator
St. Petersburg, FL, US
Full-time
Onsite
Entry Level
1+ years expDecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. They are seeking a Benefits Coordinator to provide administrative and client support for employee benefits programs, handling inquiries and ensuring timely service while maintaining confidentiality.
Financial ServicesInformation TechnologySecurity
Responsibilities
Respond to client and employee inquiries by phone and email, providing accurate and timely information regarding benefit-related matters
Monitor shared email queues and ensure all requests are tracked and resolved according to established service levels
Record and update benefit-related transactions and client interactions in Salesforce
Maintain current knowledge of organizational policies, procedures, and benefit plan provisions
Run standard ad hoc reports as requested to support benefit operations needs
Collaborate with internal departments to resolve client and employee issues efficiently
Ensure all actions and communications meet confidentiality, compliance, and service quality standards
Support additional projects and administrative tasks as assigned by the Benefits Supervisor
Qualification
Required
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to work independently and as part of a team in a fast-paced environment
Proficient in Microsoft Office applications and CRM systems such as Salesforce and Worklio
Strong attention to detail and commitment to data accuracy
Preferred
Associate's degree or equivalent experience in business administration, human resources, or a related field
1–2 years of experience in benefits administration, customer service, or a similar administrative role
Familiarity with employee benefits concepts, HR systems, and confidentiality best practices
Company
Bankers Surety
Florida based financial security company.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase