NEOGOV · 13 hours ago
NAVIGATOR MANAGER - DEVELOPMENT SERVICES
Newport News, VA
Full-time
Onsite
Mid, Senior Level
$83K/yr - $100K/yr
5+ years expNEOGOV is a City Government entity seeking a Navigator Manager for Development Services. This role involves managing and supervising development services review processes, serving as a liaison for customers and city departments, and ensuring effective project implementation in accordance with city ordinances.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for managing and administering all aspects of major and complex planning projects, ensures coordination of all phases of planning, implementation, and management of projects through coordination with all city departments in the development review process
Serves as contact for the community, developers, governmental agencies and multiple City departments on all process issues to ensure appropriate project implementation in accordance with City ordinances and accepted standards in land development practices, proven urban design and planning principles; disseminates and provides information regarding City development requirements; responds to questions and provides explanation of the zoning, subdivision and site plan ordinances for public, consultants, developers and other City staff as requested; establishes and maintains lines of communication and provides an integrated information network for the customer. Serves as Chairperson for the City's multi-departmental Site Plan Review Committee
Responsible for the effective supervision and administration of development services staff including prioritizing and assigning work, performance management, employee relations, and related activities
Researches, analyzes, and recommends improvements to the development review processes. Assists in the development and establishment of goals and objectives to meet organizational needs; implements operating procedures
Coordinates public information and acts as a citizen liaison on matters dealing with land development and permitting activities. Interacts with the public, City departments, and others outside the work unit to obtain and provide information and assistance in a variety of circumstances. Accurately, promptly, and diplomatically responds to requests for information. Communicates with the public, outside agencies, coworkers and other City personnel providing accurate technical information and recommendations
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Planning, Landscape Architecture, Civil Engineering, or a closely related field
5 - 7 years of experience in coordinating development projects
2 - 3 years of supervisory experience
Comprehensive knowledge of current practices, principles and techniques of the municipal planning process
Comprehensive knowledge of all city, state and federal codes, zoning ordinances and regulations pertaining to civil construction and commercial development projects
Knowledge of federal, state and local regulations pertaining to over-dimensional travel limitations, land disturbances associated with development projects, right of way standards, and parking
Thorough knowledge of principles and processes for providing customer service
Knowledge of leadership techniques, principles and procedures to assign work, schedule and train staff
Develops and maintains cooperative and professional relationships with employees and all levels of management
Uses logic and reasoning to understand, analyze, and evaluate situations
Utilizes a personal computer with word processing, spreadsheet, and related software
Knowledge in permitting software and GIS
Ability to establish and implement effective administrative programs and procedures
Ability to plan and organize daily work routine
Ability to establish priorities for the completion of work
Ability to communicate ideas effectively, including the preparation of reports and logs
Ability to listen and understand directions, information and ideas presented verbally and in writing
Ability to handle a variety of customer service issues with tact and diplomacy
Ability to perform arithmetic, algebraic, and statistical applications to perform purchasing and financial transactions
Ability to employ economic and accounting principles and practices in the analysis and reporting of budgeting data
Requires an acceptable general background check to include a local and state criminal history check
Requires a valid driver's license with an acceptable driving record
Requires the ability to exert light physical effort in sedentary to light work
Some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds)
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals
Some tasks require the ability to communicate orally
Benefits
Medical /Rx Insurance (HDHP & POS)
Dental Insurance
Vision Insurance
Reimbursement Accounts - Flexible Spending Accounts - Health Savings Account - Dependent Care Account
Short Term Disability Insurance
Long Term Disability Insurance
Virginia Retirement System (VRS) Retirement Health Savings Account
Empower 457 (b) Deferred Compensation Plan
Paid Medical Leave — 9 days per year (2.75 hours per pay period)
Paid Personal Leave — 19.5 days per year (6 hours per pay period)
Paid Holidays — 12 days per year
Tuition Reimbursement Program
Supervisory Development Program
Skills Training
Ongoing Training Opportunities
Holistic wellness programming
Employee/family activities
ComPsych Employee Assistance Program
Working Advantage Employee Discount Program & much more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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