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AMIRI · 7 hours ago

Client Advisor, SoHo

New York, NY (Retail)

Full-time

Onsite

Entry Level

$23/hr - $25/hr

1+ years exp

AMIRI is a global luxury house based in Los Angeles, seeking an enthusiastic Client Advisor for their SoHo retail location. The Client Advisor will be responsible for delivering exceptional client service, achieving sales goals, and building lasting client relationships through expert product knowledge and selling techniques.

ApparelConsumer GoodsE-CommerceFashion

Responsibilities

Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT)

Maintain a strong drive for results and a positive, team first attitude at all times

Ensure a welcoming client-focused environment, which includes offering best in class service in person, over the phone, and through electronic communication

Demonstrate exceptional product knowledge by engaging clients through detailing the craftsmanship and narrative of products

Develop vast and dynamic local and international client book and network; possess ability to grow this book/network

Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business

In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed

Assist in preparing, packing, and wrapping merchandise upon request

Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures

Qualification

Retail Sales ExperienceClient Service ExperienceProduct KnowledgeCommunication SkillsCustomer ServiceOrganizational SkillsTime ManagementTeamworkFlexibilityCreativity

Required

1+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment

Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills

Strong drive for business results with a passion for creativity, fashion, and the brand

Provide outstanding customer service across all mediums (in-person, written, phone, etc)

Read, count, and write to accurately complete all business and client-related transactions

Ability to prioritize tasks and manage time in a fast-paced environment

Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled

Ability to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers) and all other office equipment

Can stand for extended periods, move/handle boxes and bags, must be able to lift at least 30lbs

Willingness to adhere to all company policies, procedures, regulations, and standards