NEOGOV · 19 hours ago
Security Systems Operator
Various Merced County locations, CA
Full-time, Part-time
Onsite
Entry Level
$49K/yr - $59K/yr
2+ years expNEOGOV is a company seeking a Security Systems Operator to support various Merced County Departments. The role involves monitoring security systems, tracking officer movements, and maintaining access control within correctional facilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Operates computer to track officer movement and inmates/minors assigned to a specific facility
Looks for aggressive behavior or other potential security problems between inmates/juveniles notifying Custodial Deputy or Juvenile Institutions Officer on duty of all suspicious behaviors
Maintains visitor and inmate/juvenile access control
Ensures Custodial Deputy or Juvenile Institutions Officer access to secured areas
Makes announcements to inmates/juveniles and officers on duty
Assists the public with inmate/juvenile and facility information and provides them with general procedural information
Transmits information between housing units, medical, control, commissary, etc
Assigns computer based alpha or numeric identification codes to inmates/juveniles
Determines routing of information based on content and knowledge of unit operations
Records and processes bail and/or court fees from schedule on inmates in custody
Prepares reports and other related written material
May assist with the processing of prisoners/detainees. May also testify in court on matters relating to inmates/juveniles
Monitor internal security surveillance cameras and monitors radio traffic, alarm systems and other security and control systems
Operates facility control panels controlling electrical doors restricting movement of visitors and inmates/juveniles or allowing access to Custodial Deputies/Juvenile Institutions Officers
Effectively communicate with individuals from diverse socio-economic and cultural backgrounds both in person and over the telephone
Respond appropriately to immediate response situations
Perform job duties under stressful situations
Maintain confidential information in accordance with legal standards, and/or County regulations
Operate a personal computer and other modern office equipment
Frequent use of depth perception, peripheral vision and color perception
Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
Occasionally kneel, bend, twist, squat, balance and crawl
Frequent use of hand-eye coordination
Frequent use of data entry device including repetitive hand and arm motion
Occasionally lift and carry up to 40 pounds
Normal dexterity, frequent holding and grasping
Sit, stand or walk for long periods of time
Regular attendance is an essential function
Work variable days and/or shifts and overtime as necessary
Qualification
Required
Equivalent to graduation from High School
Two (2) years of full time experience as a security guard, dispatcher, computer/surveillance terminal operator, or similar work in a related public law enforcement field or military service. One year of college or business school may substitute for one year of required experience
Two (2) years of full time clerical experience which involved increased responsibility and public contact. One year of college or business school may substitute for one year of required experience. Work experience in a law enforcement agency is desirable
Monitor internal security surveillance cameras and monitors radio traffic, alarm systems and other security and control systems
Operates facility control panels controlling electrical doors restricting movement of visitors and inmates/juveniles or allowing access to Custodial Deputies/Juvenile Institutions Officers
Effectively communicate with individuals from diverse socio-economic and cultural backgrounds both in person and over the telephone
Respond appropriately to immediate response situations
Perform job duties under stressful situations
Maintain confidential information in accordance with legal standards, and/or County regulations
Operate a personal computer and other modern office equipment
Frequent use of depth perception, peripheral vision and color perception
Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
Occasionally kneel, bend, twist, squat, balance and crawl
Frequent use of hand-eye coordination
Frequent use of data entry device including repetitive hand and arm motion
Occasionally lift and carry up to 40 pounds
Normal dexterity, frequent holding and grasping
Sit, stand or walk for long periods of time
Regular attendance is an essential function
Work variable days and/or shifts and overtime as necessary
Knowledge of correctional facility safety and security issues
Knowledge of State Penal, Vehicle, Health and Safety, and Welfare Institutions Codes
Knowledge of effective verbal communication and written skills
Knowledge of personal and on-line computer systems
Ability to establish and maintain filing systems
Ability to recognize potential violent and inappropriate behavior
Ability to comprehend written and oral instructions
Ability to read and interpret written material accurately and effectively
Ability to use sound judgment
Ability to understand, interpret and explain regulations and policies governing correctional facility operations
Ability to recognize and respect limit of authority and responsibility
Ability to monitor and effectively direct inmates/juveniles and officers
Ability to demonstrate tact and diplomacy while dealing firmly and fairly with inmates/juveniles
Benefits
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.
Dental Insurance - Delta Dental
Vision Insurance - VSP
State Disability Insurance (SDI)
County-paid Life and Accidental Death & Dismemberment Insurance
The County offers a 457 Deferred Compensation Plan.
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code.
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention.
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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