Avetta · 5 hours ago
Supplier Relationship Manager
Lehi, Utah, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expAvetta is the industry-leading provider for supplier and contractor compliance management services, and they are seeking a Supplier Relationship Manager. This role focuses on managing a strategic portfolio of suppliers, ensuring their engagement and retention throughout the supplier lifecycle while collaborating with various departments to enhance processes.
Enterprise SoftwareLogisticsSupply Chain Management
Responsibilities
Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
Support cross-sell and upsell opportunities by aligning supplier needs with product value
Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
Interpret usage data and campaign performance to optimize engagement and retention outcomes
Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience
Qualification
Required
3–6 years of experience in customer success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
Proven track record managing a book of business with measurable retention or revenue impact
Strong communication, objection handling, and commercial negotiation skills
Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
Bachelor's degree in business, communications, or related field or equivalent combination of education and experience
Company
Avetta
Avetta is a software company that offers a cloud-based platform for commercial marketplaces and supply chain risk management.
501-1000 employees
H1B Sponsorship
Avetta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2022 (3)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Welsh Carson Anderson & StoweNorwest
2024-04-02Acquired
2019-02-14Private Equity
2018-03-21Private Equity
Leadership Team
Gretchen Eischen
Chief Market Officer
Recent News
Best ERP Software, Vendors, News and Reviews
2025-12-20
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