Pinnacle Propane, LLC ยท 9 hours ago
Operations Analyst
Irving, TX
Full-time
Onsite
Entry, Mid Level
2+ years expPinnacle Propane, LLC is a leading provider in the propane industry seeking a dynamic Operations Analyst to join their team. The role involves supporting day-to-day execution and continuous improvement across propane distribution operations, leveraging technical tools to turn operational data into actionable insights and enhance customer experience.
EnergyOil and Gas
Responsibilities
Collect, validate, and analyze data from dispatch/routing systems, tank monitoring platforms, ERP/accounting systems, and field service records
Develop and maintain dashboards and recurring reports (daily/weekly/monthly) on performance, utilization, inventory health, and cost-to-serve
Identify trends, anomalies, and root causes (e.g., runouts, re-deliveries, delays, excess miles, product loss/shrink) and recommend corrective actions
Support peak-season planning by forecasting demand patterns and helping align drivers, bobtail assets, and supply
Monitor bulk storage levels and customer tank consumption patterns to reduce runouts and optimize fills
Support reconciliation of inventories (terminal/bulk/customer), including shrink analysis and variance reporting
Analyze route efficiency (miles, stops per route, gallons per stop, time-on-route) and recommend improvements
Partner with dispatch to improve scheduling logic for will-call and automatic delivery customers
Support initiatives for utilization of bobtails/transports and reduction of overtime and deadhead miles
Facilitate the mapping of workflows (order-to-cash, dispatch-to-delivery, inventory-to-reconciliation) and identify bottlenecks
Build standard operating procedures (SOPs), job aids, and training materials to improve consistency
Support operational audits and continuous improvement projects (Lean/Six Sigma-style) across locations
Assist with tracking and reporting operational compliance metrics (driver qualifications, training completions, incident trends)
Support documentation related to regulated operations (e.g., hazmat transportation, facility and fleet inspections, delivery recordkeeping)
Help prepare for internal/external audits by ensuring data integrity and timely documentation
Partner with Finance on cost analysis, budgeting support, and variance explanations
Work with Customer Service on service KPIs and complaint trend analysis
Support leadership with ad hoc analysis for capital planning (fleet, bulk tanks, plant equipment), network changes, or acquisitions
Qualification
Required
Bachelor's degree in Business, Supply Chain, Logistics, Operations, Analytics, Finance, or related field (or equivalent experience)
2+ years in operations analytics, logistics, distribution, or supply chain
Advanced Excel (pivot tables, lookups, Power Query)
BI/reporting tools (Power BI and/or Tableau)
SQL
KPI development and tracking
Operational performance analysis
Root-cause analysis / problem solving
Process standardization
Cross-functional collaboration (field teams, dispatch, leadership)
Dashboard and report creation
Preferred
Knowledge of Rural Computer Consultants (RCC) software
Propane/fuels distribution experience
Route optimization experience
Tank monitoring analytics experience
Dispatch/routing platforms experience (ERP/TMS)
Telematics and/or ELD experience
Data modeling and/or data warehousing familiarity
Power BI DAX
Continuous improvement training (Lean / Six Sigma Green Belt)
Regulatory knowledge (hazmat, safety programs, fleet compliance)
Automation/scripting (Python, VBA; Excel macros)
Project coordination experience
Benefits
Great Benefits: Including medical, vision, dental insurances, amongst others.
Life Insurance: Financial protection for you and your family.
Community Volunteering Day: A paid day off to give back to the community and make a difference.
Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
Retirement Savings Plan: Employer contributions to help you save for the future.
Company
Pinnacle Propane, LLC
Pinnacle Propane is a leading supplier and distributor of LPG (Liquified Petroleum Gas) in the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
GIGI G.
Human Resources Business Partner
Kadra Alexander
Director, Legal & Chief Compliance Officer
Company data provided by crunchbase