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Dallas County · 7 hours ago

1000000575.INFRASTRUCTURE ENGINEER SENIOR.INFO TECH SERVICES

500 Elm St, Dallas, TX, 75202, US

Full-time

Onsite

Senior Level

$8,645.37/mo - $10,806.71/mo

5+ years exp

Dallas County is committed to serving the community through innovation, transparency, and efficiency. They are seeking a Senior Infrastructure Engineer to provide advanced engineering expertise in the design, implementation, and management of the county's infrastructure systems, ensuring secure and scalable solutions that support critical public services.

GovernmentInformation ServicesNon Profit

Responsibilities

Designs and implement secure, resilient, and high-performing infrastructure platforms that support County operations

Leads end-to-end delivery of infrastructure components for enterprise applications and digital services

Oversees infrastructure integration for systems involving cloud, virtualization, databases, and storage

Troubleshoots and resolves complex system issues with minimal downtime and high stakeholder impact

Standardizes infrastructure deployments and promote automation for speed, accuracy, and scalability

Supports hybrid environments, ensuring seamless connectivity between on-prem and cloud services

Guides the setup of backup, disaster recovery, and high availability configurations

Serves as a Tier 3 escalation point for major incidents involving critical infrastructure systems

Establishes operational standards and procedures for system configuration, patching, monitoring, and logging

Leads infrastructure reviews to improve performance, reduce downtime, and optimize resource utilization

Develops and manages lifecycle strategies for hardware, software, and cloud services

Coordinates patch management and vulnerability remediation in collaboration with cybersecurity

Drives infrastructure automation using scripting and infrastructure-as-code tools

Integrates system monitoring and alerting into proactive response workflows

Ensures compliance with ITSM, change control, and service catalog processes

Maintains accurate system documentation and configuration records

Contributes to the architecture of scalable infrastructure solutions that support digital modernization, cloud adoption, and mobile access

Designs infrastructure components for new applications and system integrations

Aligns system architecture with enterprise standards, security policies, and recovery objectives

Creates technical documentation including solution diagrams, specifications, and implementation plans

Recommends infrastructure enhancements based on technology trends and user needs

Participates in system design reviews, technical evaluations, and product selection

Ensures infrastructure solutions are modular, adaptable, and cost-effective

Advises on platform migration, consolidation, or decommissioning strategies

Defines infrastructure KPIs and participate in trend analysis for continuous improvement

Identifies root causes of recurring issues and recommend architectural or operational fixes

Evaluates new technologies and contribute to proof-of-concept efforts

Drives performance tuning, patch automation, and monitoring improvements

Recommends optimizations for storage, compute, and cloud resource usage

Documents and shares best practices for backup validation, incident response, and configuration management

Participates in audit reviews and security assessments with recommended remediations

Promotes infrastructure innovation through process improvement and automation pilots

Mentors junior infrastructure engineers and provides technical guidance on complex tasks

Leads peer reviews, knowledge-sharing sessions, and internal training on tools and techniques

Contributes to standard operating procedures, onboarding plans, and documentation templates

Assists in resource planning, project estimation, and team capacity assessments

Provides guidance during troubleshooting, emergency response, or on-call escalations

Supports continuous learning through workshops, shadowing, and technical certifications

Helps develop internal utilities, scripts, or automation frameworks for shared use

Fosters a collaborative, high-performance engineering culture grounded in reliability and accountability

Serves as infrastructure technical advisor for enterprise initiatives and transformation programs

Collaborates with solution architects, application teams, and cybersecurity to design integrated solutions

Works with departments to gather infrastructure requirements and translate them into scalable solutions

Presents technical solutions, risk assessments, and improvement plans to project managers and IT leaders

Assists in vendor management and evaluation of infrastructure tools and services

Provides subject matter expertise for audits, compliance assessments, and strategic planning

Represents infrastructure engineering in cross-functional governance or steering committees

Promotes transparency, trust, and responsiveness in infrastructure delivery and support

Performs other duties as assigned

Qualification

Infrastructure designCloud systemsDatabase managementAutomation scriptingMicrosoft AzureAWS SysOpsVMware VCPRed Hat Certified EngineerOracle DBAITIL FoundationCommunicationLeadershipCollaborationStrategic thinkingAdaptability

Required

Education and experience equivalent to a Bachelor's degree in Information Technology, Computer Science, or job-related field

Five (5) years of progressive infrastructure experience, including system design and operational leadership across server, cloud, database, or storage systems

Knowledge of at least one infrastructure domain and working knowledge across others

Skill in scripting and automation with PowerShell, Python, Bash, or Terraform

Skill in communication, leadership, and collaboration

Ability to be strategic and focused on system resilience, maintainability, and scalability

Ability to work in a fast-paced, evolving technology environment

Must possess a valid Texas Driver's License and good driving record

Will be required to provide a copy of 10-year driving history

Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code

Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems

Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement